Projuice Reviews

Name: Projuice
Address: Unit 2, Clyst Court, Exeter
Rating: 4.32

4.3 Rating 404 Reviews

81 %

of reviewers recommend Projuice

Company Reviews

Questions

Metrics

4.3

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01395239500

Location:

Unit 2, Clyst Court
Exeter
Ex5 1SA

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Projuice 5 star review on 13th August 2021

Verónica Ganan-Burgoa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering and payment was easy. delivery was very quick - next day. Only complaint is that we specified our opening hours when ordering but this information was ignored and order was delivered over an hour before our premises were open. Staff had to be called in urgently to deal with the order.”

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Posted 6 years ago

“Great product, now only waiting to be able to be supplied the Sorbet from the distributors.”

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Posted 6 years ago

“Very helpful and friendly staff and prompt delivery of our order for spares.”

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Posted 6 years ago

“Jay was very helpful sorting out our first order.”

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Posted 6 years ago

“Prompt professional service and great products.”

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Posted 6 years ago

“We need to order minimum 5 boxes or something otherwise we will be charged £36.00 . Who will pay £36for delivery charges. It’s not a small amount. Ours is a small store we can’t store these many boxes at a time.”

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Posted 6 years ago

Hi Venkata, Thanks for taking the time to leave a review. Our delivery charges reflect the cost of frozen deliveries. We offer free delivery on orders of 15 or more boxes with a charge of just £2,75 per box if you order less. If you would only like to order a few boxes we do supply a selection of food service companies around the country who have no minimum order. If you would like to get in touch with the office we can direct you to the company most suitable for your needs. Kind regards Projuice

Posted 6 years ago

“delivery costs are expensive dfor ambient choc-au-lait and the cost is cheaper on the other site but you need to pay by bank transfer rather than card so we are stuck with more expensive delivery purely because we want to pay by card. Unreasonable and unfair. The product is good - the websites are messy and inconsistent”

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Posted 6 years ago

Hi Vanessa, Thanks for taking the time to post a review. The cost for delivering Choc-O-Lait on the Choc-O-Lait website is just £5+VAT and free if you spend over £185. The cost on the Projuice site differs slightly as we also sell frozen goods on this site. The cost here is £5+VAT for a case of sticks (4 boxes of 24) and £2.50 for every case after this. Both sites accept cards and have done so for many years. If you are having problems please don't hesitate to get in touch and we can address your issue.

Posted 6 years ago

“We are really disappointed with the Projuice 950 blender. When we purchased it we did not realise that we would have buy drive sockets every 3 months. The machine has very light use and yet we still had to replace parts in the first year.”

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Posted 6 years ago

We apologise that you are disappointed with the blender. The drive sockets are designed to be a replaceable part as they take all the strain off the motor. 3-6 months is simply a guide as to how often you may need to change them, depending on how they are used they can last a lot longer. We do recommend that you hold the jug for the first 5 seconds and to check the temperature of the product that you are blending is at -18. This will prolong the life of a drive socket. We do have heavy duty drive sockets that are designed for blending nuts lentils and pulses, I would recommend trying one of these. If you are still experiencing problems after this then please contact us.

Posted 6 years ago

“Ordering is very easy but one thing that would really help is on the day of delivery if a AM or PM delivery could be confirmed or even a text or phone call to say that the delivery is on its way”

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Posted 6 years ago

“First class service and excellent products”

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Posted 6 years ago

“I sent my Blender to Projuice, was kept informed exactly the costs of the repairs, and, excluding postage my Blendtec was turned round in 2 !! days, an excellent service and credit to all concerned. Many Thanks David Lyons Owner H A's Mexican Food”

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Posted 6 years ago

“You have improved the part with a steel lining instead of plastic I had part within two days”

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Posted 6 years ago

“The smoothies are tasty and healthy and we have sold so many and about to place another order. Service extremely good. Thank you from the Petersfield Open Air Pool”

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Posted 6 years ago

“Had a slight communication problem with them and they instantly sorted it out. Great company to deal with”

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Posted 6 years ago

“Straight forward in every way.”

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Posted 6 years ago

“Questions were answered on the phone in a polite manner. The delivery driver called me an hour before arrival as promised. Goods delivered, all went smoothly.”

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Posted 6 years ago

“Very simple ordering process and instructions very quick delivery too”

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Posted 7 years ago

“Excellent prompt service”

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Posted 7 years ago

“Great product but delivery charge is rather high!”

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Posted 7 years ago

“products, customer service excellent”

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Posted 7 years ago

Projuice is rated 4.3 based on 404 reviews