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Promescent Reviews

4.7 Rating 703 Reviews
A
Happiness Grade
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Phone:

(855) 426-9500

Email:

customerservice@promescent.com

Location:

4690 West Post Road, Suite 135,

A

Customer Service - Good

100.00%
Industry Average
Customer Service is top notch. The price is fair. Delivery is quick and I have only ever had one bad bottle, but Customer Service took care of me quickly.
posted 1 year ago - Chad
Their products are amazing. I have been a customer for a while now and they have always been top notch. I’ve ordered 5 or 6 times now, this last time one of the products bottles was defective, I contacted customer service and literally they went above and beyond and resolved the issue IMMEDIATELY! Best customer service I have ever received no doubt!!!!
posted 1 year ago - K.J
It's an effective product! Recently I had an issue with a delivery as the sprayer didn't work. The customer service department was prompt and friendly. Highly recommend
posted 1 year ago - Dee
Great product great service
posted 2 years ago - Younes S
Amazing product even tho I experienced some mailing errors Customer service department quickly resolved the issue and my package came before expected so I'll give 5 stars because service and product was Amazing 👏
posted 2 years ago - Justin J
Enthusiastic customer service, fast delivery, careful packaging, safe payment. No costs when receiving goods
posted 2 years ago - Thi N
I am thrilled with the products but I am even more impressed with the delivery and customer service. All my questions have been promptly dealt with and shipping and delivery is fast and discreet. I can count on my product getting here when I need it.
posted 3 years ago - DG
Their customer service has been great especially in the area of communicating to the customer of what the product is. And when delivery will be made.
posted 3 years ago - Connor
The ordering process was smooth and simple. After i ordered i was sent multiple notifications confirming my order, letting me know when my product shipped and when it would arrive. They even followed up afterward to see how i liked the product i chose. It is nice to see a company who cares about customer service again. And not just the bottom line
posted 3 years ago - Anthony S
Customer service was on point Price was high and amount is very little But product works But for longevity for continued customers price and around need to change.
posted 3 years ago - Anonymous