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Proozy Reviews

4.5 Rating 729 Reviews
89 %
of reviewers recommend Proozy

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Material and color are not as good as they are shown in pictures. There is a lot of difference in quality, few items were missing from package, very very bad return policy. There is no Customer Service helpline at all, I wasted my money trusting PROOZY.COM
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Posted 5 years ago
I agree with other review. They do NOT sell authentic clothes. All Under Armour are cheap Chinese knockoffs. UA decals come off after 1 to 2 washings. Also don't fit correctly. All run smaller just like the chinese knockoffs.
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Posted 5 years ago
All their products are counterfeit. I bought two reebok T-shirts. They started giving off linen after the first wash. I bought a reebok rain jacket. it had the elastic broken. All these counterfeit clothes are made in Bangkok.
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Posted 5 years ago
Received denim jacket ordered. Sleeves are way too long. Jacket smells! Have contacted to return item. No response received. So far only plus is price.
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Posted 5 years ago
This is another one of those online retailers that makes returns extremely difficult and you as the customer are responsible for return shipment. What a scam. I ordered a medium size Adidas polo shirt, it says medium on it but is XXL. I believe the company is selling fake merchandise or seconds. What crooks.
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Posted 5 years ago
Timeline of my order... -I ordered a red polo -I received a ugly red shirt that was not a polo -I contacted the company and was told to send the shirt back to get my money back, no exchange offered -I emailed them back explaining that I didn't feel I should have to work to get my money back when they made the mistake -no response -I emailed them again -no response -I emailed them again -no response -I left feedback on facebook they responded that they emailed me a label and to send it back -I contacted PayPal to open a case that I received the wrong item and I wanted my money back -They lied to PayPal and told them they sent the correct item and provided the tracking number to the original incorrect order -Paypal closed the case as a result -I sent them a nice email explaining that I was going to go ahead and send the shirt back -no response -I mailed the shirt back to them -Confirmation email was shown that they received it -I have since then, sent 2 emails showing the confirmation with no response and no refund. Sound like a company you want to do business with?
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Posted 5 years ago
It doesn't seem as though they actually take returns. There's a return form you can fill out and an email address you can write to, but they never respond with any kind of instructions or return address info. 5 days ago, on a Sunday evening, I first filled out the return form, I emailed on Wednesday, and finally completed the return form again a day later. (((Crickets)))
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Posted 6 years ago
Proozy is rated 4.5 based on 729 reviews