“#PFD Proozy is fantastic! Customer service in my opinion is the best I’ve ever had from any company by far (they treat you as a person, not just a number)! You won’t find better prices anywhere on high end merchandise! Delivery’s are fast and smooth and the same goes with returns and refunds! Top notch!”
Hello Jacalyn,
Thank you for sharing your experience & being our valued customer! Your feedback is really appreciated as it lets us know we are headed in the right direction. Please let us know if you ever need anything :)
“Proozy has such amazing deals, and displays the items in such a beautiful way. There is such a terrific variety with fantastic not to be missed prices, as well. If you ever have a question or concern, they have the answer. I love to see clothing for the season we are in as well as a season ahead, to get us ready. Thank you Proozy. #PFD”
Hi Lisa,
Thank you very much for your detailed review! We have a variety of styles & options for every season of the year. Glad to have you as a member of PFD!
“I have been shopping at Proozy.com for almost a year now. They have incredible bargains, fast shipping, and amazing customer service if you need help or have to do returns. What I love the most is you never know what you will find. Also if you don't follow Proozy Family Deals #PFD on Facebook you are missing out on some great savings. Check them out today!”
Hello Kevin,
Thank you very much for your kind words. You are absolutely correct about Proozy Family Deals:) Won't find a better deal elsewhere!
We appreciate you !!
“Some of the items were awesome and some were just so, so! Sizes are always limited, so hard to get the really good deals. I wasn’t happy with my surprise packages but I’ve heard other people loved theirs. #PFD”
Thank you for sharing your thoughts Rhonda. Your feedback is appreciated. We are actively looking for ways to improve & provide the best service possible.
“Some of the items were awesome and some so, so. The surprise packages were not to my liking and I won’t do that again, but I’ve heard some people lived theirs.”
“Proozy is BY FAR my favorite go-to shopping site now..i am so mad i didnt find this site before now! All of their products are truly authentic.. shipping is fast.. packages always arrive with no damages and customer service and returns has never been easier! There is not one thing that i would complain about with this site. i will be a lifelong proozy user!!”
Hi Chelsey, First of all thank you so much for this wonderful review. It means a lot to us & we will share it with the whole team :) We strive everyday to improve our service to become the very best . It is good to know we are heading in the right direction. If there is ever anything we can do for you please contact us right away. Thank you again!
“I have been ordering from Proozy for about a year. I have never encountered a problem. Merchandise arrives in a timely manner and in great condition. Per my request, my erroneous order was cancelled first thing this morning. No arguments or excuses. I highly recommend Proozy.”
Thank you so much for your kind words Lisa! We are happy to have you as our customer. If you ever need help in the future please know we are here to help :)
“I had made an error in my shipping address and Sarah corrected my mistake in very short order. I was more than impressed with her correcting my issue. Thank you Sarah!”
“I had a problem with placing my order. I sent a request to Proozy and they responded immediately to my request and they were very helpful. Thanks for the help”
“I made a mistake in ordering and they cancelled my order and let me reorder. They then in error sent me the original order after refunding me. They let me keep both orders! Response was super fast! Great customer service!!”
“Great products when you receive them. I have ordered 3 times, 1st order was partially refunded bc they ran out. Second order was lost, and waiting on (2nd and) 3rd order. So far it has been slightly disappointing.”
Hello Michelle,
We are sorry to hear about your recent negative experience. Our team has contacted you directly with more information on how we're correcting this for you. We want you to be 100% satisfied with your orders.
