Property Care Association Reviews

Name: Property Care Association
Address: 11 Ramsay Court, Hinchingbrooke Business Park, 11 Ramsay Court, Hinchingbrooke Business Park, Cambridgeshire
Rating: 4.74

4.7 Rating 189 Reviews

96 %

of reviewers recommend Property Care Association

4.7

Based on 189 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About Property Care Association:

The Property Care Association is the trade association representing building specialists to promote high standards of professionalism and expertise within the sectors represented through training, exams, qualifications and other support services.

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Phone:

0844 375 4301

Email:

pca@property-care.org

Location:

11 Ramsay Court, Hinchingbrooke Business Park,
11 Ramsay Court, Hinchingbrooke Business Park
Cambridgeshire
PE29 6FY

Property Care Association 5 star review on 17th November 2023

Charles

Property Care Association 5 star review on 25th June 2021

Bryan

Don

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The content and trainers are all excellent but the feedback is very poor in regards to questions and querys etc. All were sent by email and constant reminders were sent and still no replys. Even phone calls did not always speed things up. Although some emails were answered after some chasing others were not so i just gave up trying!”

Helpful Report

Posted 1 year ago

“I booked 2 courses but will not be able to do them due to our current workload. I was surprised to see that there is £100 "admin" fee for each cancellation even though they are still a long way off so should be able to be filled by someone else. I suppose its all in the small print!”

Helpful Report

Posted 3 years ago

Many thanks for taking the time to leave a review. With regards to the administration fee we charged you following your cancellation for training and exams this month, as a not-for-profit organisation it is very difficult to waiver these costs so close to the date itself. We do try to make the cancellation policy clear on the Terms & Conditions, and as a goodwill gesture, the training team did manage to reduce the cost down as much as they could to help cover overall costs for running the training. We do appreciate this may not have been the full amount, but we are more than happy to talk this over. If you would like to discuss this further, please do give us a call on 01480 400000 and speak to our training team manager Jade. Alternatively, if you want to email Jade directly, you can reach her at jade@property-care.org. Many thanks again for talking the time to give us your feedback… kind regards, PCA Team.

Posted 3 years ago

“The course content was good once it got going a couple of hours in. I appreciate that there are different levels to cater for, but surely in reality everyone attending will have a strong knowledge of the basics. Given the high cost of the course, I feel that every minute should have been of maximum value. Also, location-wise, I feel that London or Birmingham may be more central and so better serve members. I came down from Scotland and others came from far afield also. Instructor was great, facilities great.”

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Posted 5 years ago

Hi Tom...many thanks for your feedback. Regarding the cost of the course, I am sorry to hear you thought the course was expensive. As a 'not for profit' organisations, our courses are not priced to make any profit, but to try and cover the costs of the training course while also trying to deliver a strong weight of knowledge within the time available. We do hear you however, in terms of catering for the different levels of knowledge within the training room at the time. It is something we can certainly look into. On the note regarding the location of the course, it is something that we are looking at. Hopefully, in the near future, you will gradually begin to see more local training opportunities either through direct training or associated PCA CPD's. Just a thought however, on the regional meetings that happen a couple of times throughout the year. We are always open to hearing what our members would like to hear and be updated on. If you have any thoughts or suggestions for the future upcoming regional meeting, please do get in touch with our Technical Manager Jame Berry. We are always keen to hear suggestions. Many thanks again for the feedback again. Kind regards PCA Team

Posted 5 years ago

“Timber preparation exam should be over 2 days”

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Posted 5 years ago

Hi Ian...thanks for your feedback. I will pass on your comments to our training team to consider. I hope however, the training day was of value and that you learned a lot from it. We wish you 'all the best' for your pending exam Kind regards PCA Team

Posted 5 years ago

Property Care Association is rated 4.7 based on 189 reviews