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Provident Reviews

4.7 Rating 3,642 Reviews
94 %
of reviewers recommend Provident

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Anonymous
Anonymous  // 01/01/2019
EXCELLENT SERVICE VERY POLITE AND EXPLAINED EVERYTHING IN DETAIL TO ME AND VERY POLITE
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Posted 3 years ago
NEVER GET THIS ENERGY COMPANY If your management building gives you this only option for utilities go and find another building arrangement where you can pick any other company. I got a over $500 bill for 1 month with only 3 full time workers adults living in, which in our last arrangement we used to get charged maximum $100 per month. They want to charge me $125 to send a technician to check on the meter. (which I don’t trust them as for sure they’re gonna say that’s all good and keep our money) (Don’t believe in this FAKE reviews page, go straight to google which is 2.1 stars) DO NOT DO PRE-AUTHORIZED PAYMENT AS THEY WOULD GET ANY AMOUNT OF MONEY FROM YOUR BANK.
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Posted 3 years ago
Never use this company I've had £800 stolen from me by a agent in Berkshire. I paid alot in cash, the agent ask for my book and apparently lost it for months then I find out that none of my cash payments were being paid. I've raised this with provident and agent was sacked and I was refunded £200 in still been ripped off by £500 so my advice don't waste your time as you could end up paying alot more than you think
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Posted 3 years ago
How can i get a loan what suits me
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Posted 4 years ago
Easy steps to follow
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Posted 4 years ago
Old customer hopefully joining again for Xmas. provident are probably one of the best ones to use for a loan very helpful and understanding an I will hopefully be accepted.
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Posted 4 years ago
I can't take loans I don't understand why
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Posted 4 years ago
Okey reply no problém weekly thenky
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Posted 4 years ago
Great service and very good customer service and very polite and helpful
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Posted 4 years ago
Provident reps are always kind and friendly and understanding always
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Posted 4 years ago
Easy site to work with
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Posted 4 years ago
Tried using the online form but did not work tried about 6 times. But the rep is very good and would still recommend them
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Posted 4 years ago
Would of gave no stars if I could had a loan with provident was trying to refinance it and for 30p more a week I was declined so I could afford it when I first signed up but can't for 30p more now even tho i pay on time every week never missed a payment and also u get used to one rep and next min they change over so you get a new rep
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Posted 4 years ago
Easy to fill in form along as someone does call me
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Posted 4 years ago
Have been a customer since 2011 ish Lots of loans from them and always needed to borrow more out of necessity as we are on a low income for larger amounts each time but the interest rates a almost double or triple the amount you borrow via refinancing . Even gone as far as ignoring affordability compliant ( after being given 16 weeks because of the pandemic) now going through FOS do not go to the loan sharks , they will trap you in a spiral Of continuous debt
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Posted 4 years ago
Absolutely awful company, continuously harassed us when we're not even their client and he no longer lives here and have now got a debt collector company sending letters here, they have no respect for anyone and now I have to take this to the ICO because apparently we don't have the authority to make a complaint
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Posted 4 years ago
My family has used provident for over 30 years, always bwent so helpull.
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Posted 4 years ago
Good service and reliable
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Posted 4 years ago
There always there to help,And can't fault my rep he's always gave me the best help an advice possible
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Posted 4 years ago
Tried to renew my car insurance, system did not allow me to log in, asking me to call a number which i did, kept asking me to press 1.... never worked, so i was so determined to speak to someone today, finally got through to a rude person who refused to help me as my insurance renewal expired 4 days ago
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Posted 4 years ago
Provident is rated 4.7 based on 3,642 reviews