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Publix Super Markets Reviews

2.0 Rating 147 Reviews
20 %
of reviewers recommend Publix Super Markets
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ph:+1-800-759-6397

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localweeklyad@publix.com

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I have shopped at publix all my adult life. I am now boycotting because of there prices. They are so much higher than other stores. I stopped shopping there after the pandemic. I went back recently and have noticed the prices are going up again. They don't care about their customers at all.
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Posted 2 days ago
I was visiting the High Point Publix store S1582 on 2005 N Main Street. I went to the deli and Mr. Hunter greeted me professionally, with kindness, and a great smile. I had a lot of questions about the sandwiches and the hot food as it was my first time at Publix. He gave me all the answers I needed and a lot of recommendations. The professionalism was just out of this world. I came back the next day because the sandwich was excellent and I got the same experience from the other employees. I commend you all on your professionalism and customer service. Thank you.
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Posted 2 weeks ago
I was visiting the High Point Publix store S1582 on 2005 N Main Street. I went to the deli and Mr. Hunter greeted me professionally, with kindness, and a great smile. I had a lot of questions about the sandwiches and the hot food as it was my first time at Publix. He gave me all the answers I needed and a lot of recommendations. The professionalism was just out of this world. I came back the next day because the sandwich was excellent and I got the same experience from the other employees. I commend you all on your professionalism and customer service. Thank you.
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Posted 2 weeks ago
Publix worries about the wrong thing. Should worry about their increasing prices instead of shoes or apparel. I commented on an employees shoes, that they are cute. Publix told employee they were not black? I would rather look at those than nose rings, pink blue hair, or tattoos
Publix Super Markets 3 star review on 2nd September 2025
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Posted 2 weeks ago
Publix tries to justify its high prices for what they call good service? I shop at two different Publix and they both do not have good service. Not only are they unhelpful and rude, they are almost always out of something that I am going in there to shop for. The bakery bread I get is always out unless I get there early in the morning. I work. The self checkout does not allow you to get cash back. Why is that? Publix prices are higher than anyone. Everyone knows it. Usually most people go just because it’s the closest to their house. I have officially boycotted Publix and will only shop at grocery stores that offer cheaper prices and more organic options. I can’t tell you how many times I have gone to a Publix and they are out of what I’m looking for. They are so high-end they don’t even offer single Publix brand waters in their cases by the checkout lanes. Isn’t that interesting they make you pay almost 3 dollars for a bottle of water instead of $.50 like Walmart. Are people just so wealthy that they don’t need to save money by shopping at grocery stores that offer prices that are so much better. I have compared my grocery list for the same exact products and it is astounding. It may be a little bit more inconvenient to go to a super Walmart, Costco or Aldi but at the end of the day you would still save money. Do you really need to spend more on your groceries for sometimes a better experience they don’t even have that anymore. Good luck, Publix.
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Posted 2 weeks ago
Do not buy chicken thighs at any Publix. The last two purchases consisted of processed meat, and Publix advertises as thighs on bone. I AM DONE!!!! For the money Publix charges the quality of meat and produce fall below 2.0.
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Posted 2 weeks ago
The romaine lettuce is always brown towards the bottom and they still put it on the shelves. I showed a worker and he agreed and took it off the shelf. Their prices are very high and the quality has dropped
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Posted 3 weeks ago
This is the second time I had gastric distress after eating Publix cake. The first time was the tiramisu but I couldn’t imagine it being that, but this time it was the carrot cake. The abdominal pain followed by diarrhea made me aware it was from the cake.,unbelievable. Just last week the slices were BOGO, so this must have been the leftover cake. I have a cold so my taste buds are off. The cake was dry and it didn’t taste like the carrot cake I’m use to, but I thought it was because I have a cold. I’m all set and will not be buying cake from them anymore. Thank goodness I didn’t finish the whole slice of cake. I tried to upload a picture but it said unable to upload.
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Posted 4 weeks ago
SUPER SPECIAL WORKERS CASHIER NIA D. AND PACKER CHARLIE, FRIENDLY, COURTEOUS, KNOW THEIR JOB CRITERIA! NEED MORE LIKE THEM! bill n
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Posted 1 month ago
It is a concern overall that these big corporations are making a huge profit from consumer's already, but to force their employees to continuously ask for donations every day with each transaction is somewhat harassing. Don't mind giving to March of Dimes because it is a good cause but forcing it on your employees to ask your customers for a donation or they are reprimanded for not asking. I told a cashier I already donated yesterday, are you going to ask me everyday would you like to donate? Was informed we have to ask or get in trouble. Trouble? Publix makes enough profit to donate to March of Dimes on their own accord with their skyrocketing product purchases. A bar of Aveeno Soap has skyrocketed to $4.09 from $2.49, Dove Bar Soap to $6.49, All detergent to $15.99. Publix donate some of those proceeds from skyrocketing prices to March of Dimes and stop the harassing of your customers. Publix prohibits any type of solicitation in their parking lot but then Publix do it inside their stores.
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Posted 1 month ago
I went to your store in Palm Harbor and was given a guilt trip and attitude by my cashier when I couldn't donate to your charity. That was wrong of him. I was mortified!
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Posted 1 month ago
gave me wrong order and is an overall dirty store
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Posted 1 month ago
How can you sell Tru Fruit chocolate covered bananas for $10? Price gouging is off the chain and you all should be ashamed. I've been a loyal customer for years but not anymore.
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Posted 1 month ago
Stop selling sushi you obviously don't know what the f--k you are doing. Can't be a money maker you are too stupid! Just pissing off loyal customers.
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Posted 1 month ago
How management in Chapin and Elgin stores have very good employees, show up everyday and work hard. When it comes to annual raise tells employee you missed days. Come to find out they were pto days, and tells employee, as they know they were pre-approved days off with time accrued for them, too bad cannot do nothing until next year. Same thing they said last year after screwing great employees out of money. Good luck keeping great employees that way. Hopefully management can do better than that. All them rumors of Publix as an great employer are going down hill.
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Posted 1 month ago
They are selling 6 month out of date products!!! Trying to kill me. I’m so not shopping there anymore!!!!!
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Posted 1 month ago
Fed up with Publix. Purchased chicken thighs and the meat was white and dark meat on what appears to be a chicken leg bone. Done with Publix. Looking forward to Aldis opening soon in the Winn Dixie store location in Palm Harbor, FL GOODBYE PUBLIX!!!
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Posted 1 month ago
Fed up with Publix. Purchased chicken thighs and the meat was white and dark meat on what appears to be a chicken leg bone. Done with Publix. Looking forward to Aldis opening soon in the Winn Dixie store location in Palm Harbor, FL GOODBYE PUBLIX!!!
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Posted 1 month ago
Overpriced on almost everything. I only go there, because they have a particular cut of meat that other stores don't carry. There is a bone in the cut of meat. When I opened the package of the (overpriced) meat and turned it over to season it, the bone on the underside was at least 3 times the size of the side that showed in the package as well as a bunch of fat (it's not a fatty cut of meat). If I'm lucky, I might get a half a pound of meat from it. I'm on a fixed income, and I can't afford to throw money away on inedible product. Totally disgusted with Publix.
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Posted 1 month ago
The Publix in Aiken is a mess. They are building another one, so that should relieve some of the overcrowding. My biggest complaint is about their self check out bags. Customers cannot get the bags apart because they have been to compressed and do not pull apart easily. It slows up the line, creates frustration and is counter productive to a self checkout concept. Their employees are aware of it and comment on it, stating that this happens all the time. Again, makes no sense. Find a vendor that is aware of these issue stand that will provide an easier bag to check out. Kinda simple, I think.
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Posted 1 month ago
Publix Super Markets is rated 2.0 based on 147 reviews