Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.69

4.7 Rating 1,326 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Good delivery. Good products. Very pleased!”

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Posted 10 years ago

“Bargain Goods 2 U Ltd have been with Puckator for 5 years and the Customer Service received is always Top Class. Staff are friendly and helpful. 5 Stars all the way.”

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Posted 10 years ago

“Quick and efficient, well packed. A broken item { not their fault ) replaced without any hesitation after sending an email with pics”

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Posted 10 years ago

“I used to find it easy to fill a £100 order but recently it has become difficult. Firstly many products are out of stock, sometimes for many months, secondly a lot of products have gone up in price and I can now buy them cheaper elsewhere. This is not the quickest company in sending your order, I can wait up to a week, whereas another company I have found has the same minimum order, cheaper incense and cones and next day delivery. However, I still quite like the company and will continue, for now, to use them.”

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Posted 10 years ago

Dear Lynette Many thanks for your mostly positive feedback. I would point out that we do monitor competitor prices weekly and are generally very competitive on price. However, just to remind you we do have a "price promise" guarantee, so if you do see a cheaper price elsewhere, we will not only match it, but beat it. With regards items been out of stock, apologies if you have found this to be the case on occasion, we are working extremely hard to keep lines in stock, but I given the popularity of some of our products, we do sometimes sell out. But rest assured, we will try harder! In terms of delivery, we do offer a next day service if orders are placed before midday, so it might be worth selecting our "Priority" service next time you order. Finally, thank you for you continued support, we really do appreciate it Puckator customer service team.

Posted 10 years ago

“excellent service very happy from the service speedy service”

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Posted 10 years ago

“Good, accurate and quick service, as always, Robin, Fiery Fragrances”

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Posted 10 years ago

Puckator is rated 4.7 based on 1,326 reviews