Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.69

4.7 Rating 1,326 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping, very good products, super customer service, thank you!”

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Posted 6 years ago

“The whole process from placing the order through to delivery was so easy.”

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Posted 6 years ago

“Fast and easy service. Will be making regular orders.”

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Posted 6 years ago

“Ordering & delivery was fab.... Some led bottles (bottoms was lose) so had to restick some of them down 🤔”

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Posted 6 years ago

HI Kelly I am very sorry to hear that you have received faulty items within your order. I can assure you that we do not want you to be unhappy with any of the goods you have purchased from Puckator Ltd A member of staff from our customer service department will be in touch with you shortly to help get this matter resolved as quickly as possible. Our sincere apologies once again for the inconvenience that has been caused during this matter. Kind Regards Customer services Puckator Ltd

Posted 6 years ago

“The good I ordered arrived quite quickly and were well packed. All the goods were as described on the website. The price was very reasonable for the goods quality. Very happy customer and if sales go well I will be ordering more.”

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Posted 6 years ago

“Great service. Placed my first order this last week, delivery was super fast, and exceptionally well packed. More orders from me to come ! 10 out of 10 - I do not give that sort of rating lightly !”

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Posted 6 years ago

“Easy to use website along with very prompt delivery, our first order but I am sure the first of many.”

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Posted 6 years ago

“Always receive amazing service, if I have a query I receive a prompt email, my delivery is always on time and overall very happy. Thank you.”

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Posted 6 years ago

“quick delivery ... fair range. all ins stock”

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Posted 6 years ago

“Excellent service and quality of goods. Very fast delivery too.”

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Posted 6 years ago

“Excellent Customer Service, excellent packaging, and love the range of goods offered. I shall be a continued customer for some time.”

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Posted 6 years ago

“Products themselves are quite good. The shipping of the order was not. The order took over a week to get here and was handed off to Fed-Ex by TNT without our knowledge. Fed-Ex was holding it for pickup but the only way we knew was that we were tracking the order daily. The packing of the order was not good considering the fragile nature of the solar pals and clocks. The packaging of some were badly damaged which is not going to be very attractive to customers. Need to improve on packing and shipping.”

Helpful Report

Posted 6 years ago

HI Henry I am very sorry to hear that you have had issues with your delivery and the packing of your order. A member of our customer service department will be in touch with you shortly to get some more information and resolve any issues as quickly as possible. Our sincere apologies once again. Kind regards Kerrie Reynolds Customer service

Posted 6 years ago

“Great customer service. Delivery on time. Products as described.”

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Posted 6 years ago

“I’m happy with service and products all good quality items I was looking into if you do monthly based credit accounts for customer Or can you offer minimum £150 order free carriage”

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Posted 6 years ago

HI Yusuf Thank you for your review. I will have our credit control department send you over a credit application form shortly. Kind Regards Customer services

Posted 6 years ago

“Very good company to deal with. Fast delivery, anything missing or damaged is dealt with swiftly and easily. Been a customer and fan for years.”

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Posted 6 years ago

“Excellent service and quick delivery perfect x”

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Posted 6 years ago

“Excellent service - easy to use and postage super quick”

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Posted 6 years ago

“Excellent communication excellent quality Fast delivery”

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Posted 6 years ago

“For a limited time they lowered the minimum order quantity. Helped at a “lean” time of year”

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Posted 6 years ago

“Absolutely over the moon with the products. I will be shopping with you again”

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Posted 6 years ago

Puckator is rated 4.7 based on 1,326 reviews