Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.69

4.7 Rating 1,326 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was delivered within 48 hours. Very pleased with the speed. Very efficient. Thanks”

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Posted 7 years ago

“as always packaging a1”

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Posted 7 years ago

“I had a problem with some damaged items in my order which was dealt with without question in a speedy manner.”

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Posted 7 years ago

“they have great items which are packed well with fast delivery”

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Posted 7 years ago

“Contacting them is a breeze, fast replies. Nothing negative to say about this company.”

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Posted 7 years ago

“1 bit missing from one of my items 1 bit broken from one of my items Reported straight away but as yet no reply, it would be nice to know they received my complaint & what they are going to do. Other than that delivery was quick & the rest of the items are all ok & good quality.”

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Posted 7 years ago

Hi Terry, I am very sorry your complaint has not been answered, we deal with all queries on a daily basis and aim to respond to everything within 24 hours so you should have had a response. A member of our customer service team will be in touch with you today. Kind regards Louise

Posted 7 years ago

“Always happy to receive my orders from Puckator. Great deals, good quality and always nicely packed when sent.”

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Posted 7 years ago

“All goods in stock - but delivery was slower than expected.”

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Posted 7 years ago

“Great products and speedy delivery.”

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Posted 7 years ago

“Easy ordering , quick delivery”

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Posted 7 years ago

“Good website,fab goods,easy to order,despatched quickly. Queries sorted promptly, if any, regarding delivered items.Good service,exactly what a buyer wants”

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Posted 7 years ago

“very good service”

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Posted 7 years ago

“I love the products... well packaged and arrived in good time”

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Posted 7 years ago

“I ordered one morning and my delivery arrived the next day, you can't ask for more than that”

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Posted 7 years ago

“Would have given 5 stars as i get great service but had several items arrive damaged, which is highly frustrating....waiting for replacements”

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Posted 7 years ago

“always find puckator to super fast and items are always very well packed, if there is a problem they deal with it immediately. Highly recommended”

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Posted 7 years ago

“Several of the items were broken or not working, thy should have been checked before being sent”

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Posted 7 years ago

Hi Suzanne, I am very sorry to hear you received damaged and faulty products. We send 100s of orders a day and we do try our best to check as much as possible before it is dispatched. The nature of our products means that sometimes products do get damaged during transit but our customer service team are ready to assist you if this happens and we can look at crediting or replacing the goods that are faulty or damaged I will get a member of our customer service team to get in touch with you today so we can deal with these issues as quickly as possibly. Kind regards Louise

Posted 7 years ago

“From placing the order with ease on line to the goods arriving. Excellent. Goods well packaged.”

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Posted 7 years ago

“Lots of choice, small quantities, and good prices.”

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Posted 7 years ago

“A review from a first time buyer - website easy to use, and out of stock items clearly marked so no disappointment when order delivered. Two breakages in my delivery but dealt with quickly and easily unlike some companies I could mention. Helpful staff quick to answer the phone. Definitely using again!”

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Posted 7 years ago

Puckator is rated 4.7 based on 1,326 reviews