Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.69

4.7 Rating 1,326 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast service and delivery. Great products !!!!”

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Posted 7 years ago

“After looking for a new supply I found puckactor had a large range of product ideal for a seaside shop. On receiving items I was pleased with them and would recommend puckactor to other shop owners.”

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Posted 7 years ago

“unfortunately, this tie round was not lucky as after effecting payment and sent an email stating the payment has been made, I noticed that after a week I had notrecieved my goods that were extremely urgent for a client..so I called and was told my order was not packed yet, after checking the payment they found my paypal payment went into drop ship.I asked if they could be sent express as the client needed them by this sat..and unfortunately they still have not arrived , my fingers are still crossed”

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Posted 7 years ago

Hi Melanie, I am very sorry you had this issue. As soon as you made us aware we dealt with it as quickly as possible. As you are based in Malta we sent it on the quickest service we had available at the time, unfortunately that is a 3 - 5 day service, there was not an option to get it to you on the Saturday. Our customer service team will be in contact with you this afternoon with an update on your parcel. Kind regards Louise

Posted 7 years ago

“Very fast delivery, some excellent, good value products”

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Posted 7 years ago

“Fantastic site really happy with it”

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Posted 7 years ago

“Excellent super fast delivery”

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Posted 7 years ago

“Excellent product, well priced always delivered quickly”

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Posted 7 years ago

“Quick delivery, quality goods, well packed”

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Posted 7 years ago

“great products at reasonable prices, any questions or issues are dealt with promptly”

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Posted 7 years ago

“Easy to navigate website, fast delivery and fantastic communication about delivery and kept me up to date. Pleasantly surprised about the high quality of the products. Wouldn't hesitate to order again. Also love that the minimum order of £100 , perfect for me who is trying to start up small.”

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Posted 7 years ago

“This was my first order with Puckator and I am very impressed with the quality of the goods and the prices. The service is also excellent with an email giving a one hour slot for delivery and no hassle when I had to change the day. Two of my items arrived damaged, but there was no hesitaion from Puckator in offering an exchange or refund. I recieved the replacement items very quickly. I am one very satisfied customer who will be returning. Thank you.”

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Posted 7 years ago

“Very easy and pleasant shopping. Fast delivery. Thank you”

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Posted 7 years ago

“WHEN EVER THEY HAVE THE ITEMS I WANT IN STOCK, USUALLY HALF OF THEM”

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Posted 7 years ago

Hi, I am sorry if we have not had the stock you require available at the time you placed your order. Our buying team work hard to get new and back in stock lines to us as quickly as possible. When items are popular or low in stock then sometimes they can go out of stock while your order is being processed, but out website stock levels are updated throughout the day to give you as accurate available level as possible. If you have any queries regarding specific lines please contact our customer service team and they will be happy to query it with the buyers to give you an idea of when items will be available again if they are not showing on the website. Kind regards Louise

Posted 7 years ago

“PRODUCTS VERY GOOD - DELIVERY VERY GOOD - STAFF VERY NICE”

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Posted 7 years ago

“Good products, fast delivery.”

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Posted 7 years ago

“Fastest delivery ever and great product”

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Posted 7 years ago

“The delivery was on time and the stock was good, as always!!!!”

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Posted 7 years ago

“The delivery was very quick after I placed my order.”

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Posted 7 years ago

“Easy process throughout! Items arrived in good condition and very quickly. Good prices and service throughout”

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Posted 7 years ago

“Very quick delivery and items as stated in discription, would like to give a 5 star but the items were crammed in a box with one of the displey boxes messed up and the bags bended”

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Posted 7 years ago

Puckator is rated 4.7 based on 1,326 reviews