Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.69

4.7 Rating 1,326 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

Write Your review

Tell us how Puckator made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrived in perfect condition however one item was missing and deapite of emailing I still haven't got anything back”

Helpful Report

Posted 9 years ago

Hi Jaktar Many thanks for the positive feedback, I have passed your review over to Customer Service and they will be in contact re the missing item. Regards Matthew

Posted 9 years ago

“excellent service and delivery quick as usual.”

Helpful Report

Posted 9 years ago

“Very please with all the goods ordered. Also extremely happy with the efficient dispatch and delivery.”

Helpful Report

Posted 9 years ago

“Love this place all the stuff comes rather quick will keep buying off u”

Helpful Report

Posted 9 years ago

“<3”

Helpful Report

Posted 9 years ago

“My delivery arrived promptly, the box was so badly damaged when it arrived that it was covered in tape from the carriers DPD to seal it properly. Some of the goods were damaged but I never phoned Puckator as I was so appalled.”

Helpful Report

Posted 9 years ago

Hi Peter It is good to know your order arrived on time, but not acceptable that, it seems, the carriers have damaged the box and re-sealed it, without letting us know. If you can contact customer service at customerservices@puckator.co.uk and let us know of any breakages, we will of course replace the items free of charge. Apologies for the inconvenience. M Shaw

Posted 9 years ago

“Nothing but excellence what more can I say”

Helpful Report

Posted 9 years ago

“very happy with both the goods and the service. Always lots to choose from, hense the amount of orders we are placing!!!”

Helpful Report

Posted 9 years ago

“Lovely quick turnaround, great for really busy times when you run out of stock quickly as it arrives so fast. Good Prices too.”

Helpful Report

Posted 9 years ago

“I have mentioned this before, the quality of the packing boxes is very poor and they always arrive damaged with holes in them. The contents are crushed as the boxes have no strength. Delivery is very fast but I never know if the items will arrive safely.”

Helpful Report

Posted 9 years ago

Dear Dave I am really sorry you have experienced issues with our packing boxes and it seems not for the first time. It is not an area we generally have issues with, as you can see from our very positive feedback. I will address this matter with our warehouse manager urgently to make sure this is looked into. In the meantime, do you think you could supply some images of the damaged boxes, to help us get to the bottom of this matter. Regards M Shaw

Posted 9 years ago

“Service and products excellent. Minimum order very high when delivery is still charged at £9.95.”

Helpful Report

Posted 9 years ago

“All goods were delivered as expected and all boxed and of the high quality expected. We also recieved an unexpected sign up discount with our first order. We would highly reccommend this company for all.”

Helpful Report

Posted 9 years ago

“Good service thank you”

Helpful Report

Posted 9 years ago

“I have recently returned to Puckator after several years away the service is as good as ever. I particularly appreciate how well packaged everything is and the speedy service received everytime.”

Helpful Report

Posted 9 years ago

“Very good service. Please with the goods, how well things were packed and the delivery. I knew when and who was delivering. X”

Helpful Report

Posted 9 years ago

“Hi i have not received my order yet bit of a mistake on my part but dpd are now telling me it has gone to a drop of point 100 mile from were i live.”

Helpful Report

Posted 9 years ago

Hi Julie, We are looking into this and will be in touch shortly. Kind regards Customer Services

Posted 9 years ago

“Liked the 1 hour delivery slot. Staff very helpful on the telephone.Good prices and selection.”

Helpful Report

Posted 9 years ago

“Excellent contact prior to the order arriving”

Helpful Report

Posted 9 years ago

“Very quick delivery - within 2 days. Very quick to refund damaged items. Lovely quality goods. Excellent all round service.”

Helpful Report

Posted 9 years ago

“Good website quick delivery”

Helpful Report

Posted 9 years ago

Puckator is rated 4.7 based on 1,326 reviews