Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.69

4.7 Rating 1,326 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

Write Your review

Tell us how Puckator made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I only ordered over the bank holiday and it was here today and I had a specific delivery time. Excellent service”

Helpful Report

Posted 8 years ago

“Fantastic as always ! Great products and well packaged with quick delivery,a very reliable wholesaler,thanks.”

Helpful Report

Posted 8 years ago

“Excellent service great packaging fast delivery. Thank you”

Helpful Report

Posted 8 years ago

“Always great service from the team at Puckador.”

Helpful Report

Posted 8 years ago

“I received my Puckator order promptly and all the items in the delivery were just as they looked on the website. And there were no defects or brekages which makes life easier. Very pleased.”

Helpful Report

Posted 8 years ago

“This is the second time we have ordered stock from Puckator and each time orders have been packed, shipped and delivered fantastically. I will continue to use Puckator for the foreseeable future. Thanks The Eastwood Emporium”

Helpful Report

Posted 8 years ago

“Solid reliable service”

Helpful Report

Posted 8 years ago

“Quick and excellent service as always”

Helpful Report

Posted 8 years ago

“All items I ordered were in stock and delivered quickly”

Helpful Report

Posted 8 years ago

“once i had managed to work out the on line order form , it was easy to do, I found the required merchandise and ordered and paid for the products online. My only concern was some of the products were poor quality once boxes opened.”

Helpful Report

Posted 8 years ago

Hi Sue Sorry that you felt some goods were not up to the quality you require. This is unusual feedback for us, therefore could you please contact Customer Service as soon as possible, so we can find out which items you have an issue with and resolve the problem. Kind Regards Matthew

Posted 8 years ago

“Really fast delivery and well packed too”

Helpful Report

Posted 8 years ago

“Always prompt and efficient, but I generally find that the outer box that the delivery comes in is not very strong.”

Helpful Report

Posted 8 years ago

“Fast delivery good customer service. Very helpful and polite deals with queries quickly lovely range of gift ware”

Helpful Report

Posted 8 years ago

“One word to describe the service, and that is EXCELLENT. I am based in Australia and I have placed an order on Monday, and it arrives safely here in Australia by Friday the same week. I only wish the suppliers I use that are based here in Australia would be as efficient. Thanks for the great service.”

Helpful Report

Posted 8 years ago

Wow Lynne, thanks for the positive feedback, we do try our best :) Regards Matthew

Posted 8 years ago

“Quality not as good as expected, overall disappointed will take a long tie to re-sell and impossible to make a profit due to poor quality.”

Helpful Report

Posted 8 years ago

Good Morning Paula Thank you for your feedback. I am extremely sorry that you feel that some of the products were received were not up to standard. If you can urgently contact our customer service department and make them aware of the issues you have, so we can look into the situation immediately. We pride ourselves on only selling quality products and as you can see from the majority of 5 star feedback we get, product quality is often mentioned a positive. Apologies for any inconvenience caused and we look forward to hearing from you Regards Matthew

Posted 8 years ago

“Very happy with the speed of delivery. But a disappointed that the parcel contained 2 broken items.”

Helpful Report

Posted 8 years ago

Hi Annette We are happy to hear you were happy with the delivery, it's a shame about the broken items, if you could please contact our customer service department as soon as possible, we will arrange a credit or replacement. Regards Matthew

Posted 8 years ago

“Fast service, Easy payment option with Paypal. Would be nice to be able to leave VAT off on order for exports”

Helpful Report

Posted 8 years ago

“Amazingly fast service, well packed and great value ????”

Helpful Report

Posted 8 years ago

“Great company. Lovely quality of goods. Perfectly packed. Great selection.”

Helpful Report

Posted 8 years ago

“Placed my first order with Puckator. Items arrived on time and well packaged. Did have one item that was damaged but that was sorted very quickly and without any fuss.”

Helpful Report

Posted 8 years ago

Puckator is rated 4.7 based on 1,326 reviews