Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.69

4.7 Rating 1,326 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stock arrived intact and on time.”

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Posted 8 years ago

“I wasn't happy with the quality of the three bone china mugs that I'd received, so I contacted customer service. The customer service I received was excellent.”

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Posted 8 years ago

“Turnaround from order to delivery could be faster.”

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Posted 8 years ago

Hello Atif, thanks for your feedback. We are sorry to hear that your order took longer than hoped to arrive. We usually dispatch within 1-2 days of orders being placed, but we are currently experiencing very high demand. As a result, our shipping is taking a little longer than usual - but rest assured we expect to be back on track shortly. Thank you for your continued custom and patience, it is greatly appreciated.

Posted 8 years ago

“The items are always carefully packed, and the orders correct. Puckator's prices are reasonable and the products high quality. It is helpful that they use carriers who can deliver within a certain time slot so that we can arrange our busy lives around that. I would recommend this company to other traders.”

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Posted 8 years ago

“Quick delivery well packaged goods within the delivery time schedule”

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Posted 8 years ago

“Good quality goods and quick delivery”

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Posted 8 years ago

“Easy to order. Quick delivery and packed really well. Items very nice and acurately described on website. Will place another order for sure Thank You Sue”

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Posted 8 years ago

“I was happy with the ease of use of the website and the speed and information supplied. Goods arrived quickly and were well packaged. No problems with my first order.”

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Posted 8 years ago

“Good range of products all arrived in good condition.”

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Posted 8 years ago

“Puckator are the only company we know who have a low minimum spend and a very low minimum order quantity requirement. This is ideal if you want to stock up on a lot of various products and not have to buy dozens of the same product which a lot of other companies demand. The customer service is excellent and communication is very good indeed. We are very glad to have found them and have had a perfectly pleasant experience with them. Hope to do plenty of business during our season. Well done Puckator.”

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Posted 8 years ago

“Sensible easy to understand website. Does what most other firms seem unable to do.Puckator offer a first class service.”

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Posted 8 years ago

“I love the products from Puckator and customer service was Excellent!”

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Posted 8 years ago

“Many thanks”

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Posted 8 years ago

“Very good quality. Safely packed and received goods within a really good time.”

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Posted 8 years ago

“excellent service speedy delivery”

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Posted 8 years ago

“got order on day expected”

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Posted 8 years ago

“Excellent quality, great prices and helpful customer service. Delivery was a little slow, but that's okay because at least it got here intact!”

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Posted 8 years ago

“there was one thing broken barcode 50550716355526 psychedelic camper van mug. Everything else was really nice quality.”

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Posted 8 years ago

Hi Angela Please contact our customer services department, and we will be only too pleased to replace/credit the mug. Thanks for the positive feedback. Regards Matthew

Posted 8 years ago

“Happy with the products I ordered and also with the quick delivery service. However I do find it to be quite annoying when I want to order certain products and they are out of stock and often for quite a long time.”

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Posted 8 years ago

Hi Carol, Glad to hear you liked the products! I'm pleased to let you know that we've got lots of exciting developments in the pipeline and easing the low stock on some of our really popular products is something that should improve as a result. Thank you for your continued custom!

Posted 8 years ago

“Hi! we are so happy with your items, they are quite different! everything was perfect wrapped, and good quality, thanks a lot ;)”

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Posted 8 years ago

Puckator is rated 4.7 based on 1,326 reviews