“I was s little worried about this policy bought it before reading reviews ! Unfortunately I had an accident 6 weeks before my holiday, my daughter processed my claim for me. Paid out in two weeks, thank you Puffin.”
“Exemplary claims procedure. Was amazed how easily it went after submitted online info. Quick response. Call to tell me accepted. Confirmed by email. Text this morning from AXA to say that money en route to my bank sooner than first notified. My wife said "I'm glad I didn't let you take the cheapest quote." To which I replied "But I did".....”
“I am quite impressed with the way the service was. I received my money back within 3 weeks of making a claim, which was good because I was unable to travel due to my sick daughter and BA refused to refund or even change the ticket.”
“Would definitely recommend Puffin Holiday Insurance. I unfortunately needed to claim following an accident prior to my holiday, broken wrist. I sent them the requested documents via email, they refunded me within 3 weeks with no problem.
I Highly recommend them. You truly only know how good Insurance is, if you unfortunately need to claim. Outstanding Service.
5***** thank you Puffin.”
