PUMA Reviews

Name: PUMA
Rating: 3.78

3.8 Rating 125 Reviews

70 %

of reviewers recommend PUMA

Company Reviews

Questions

Metrics

3.8

Based on 125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Anonymous

PUMA 5 star review on 29th December 2021

Gin

Sal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of my purchases was good and the timely manner in which they were delivered exceeded my expectations.”

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Posted 2 years ago

“I'm really disappointed in puma coz i bought puma sleepers worth R500 price at office london store in durban (town) west street and i just wore them for like 3 times but they are damaged already they still fresh and new...not happy about their material at all...”

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Posted 2 years ago

“This was my second order, and I'm equally impressed this time around. When I had questions, their customer service was quick and helpful. I would recommend”

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Posted 2 years ago

“Really fantastic quality and great timeliness. Was very helpful and the end product turned out really nice. Will definitely use in the future.”

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Posted 2 years ago

“Excellent! My order was perfect and arrived very quickly. Great price! I was excited when I received my purchase. Thank you!”

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Posted 2 years ago

“the best I have ever bought. reasonable prices I know what I pay for, cause quality really very good, I was surprised when get my order thnx”

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Posted 2 years ago

“wide selection of really quality and good stuff prices are reasonable, shipping was fast, all in all everything was good, I will use it again”

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Posted 2 years ago

“Great service, good service and quick feedback, the managers are very friendly and responsive, thank you for your work, I am very happy with the purchase”

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Posted 2 years ago

“Loved this experience. Have not bought any thing before from this site. Will offer better feed back when the items arrive”

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Posted 2 years ago

“the best products I have ever seen, very good quality for such prices what is more - great customer service and fast delivery”

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Posted 2 years ago

“HORRIBLE DELIVERY TIME WITH PUMA; YOU GET A DATE FOR DELIVERY. ONE MONTH PASS AND STILL NO SNEAKERS. PLEASE DON'T BUY FROM THEM, THEY ARE THE WORSE.....”

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Posted 2 years ago

“Do not buy Puma. I bought them for my son and after wearing it, his feet were hurting due to thin sole.I contacted them and this is what Puma customer service responded "Please be advised that we don't consider discomfort as a damaged or defective item. We regret to inform you that we are unable to accept your return for your order" Do not waste your money. Newbalance or Sketchers are way better, I personally can tell you but Puma, stay away!”

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Posted 2 years ago

“I placed an order and there was a mistake in my address I called them after 5 min and they were not able to cancel or correct the address and they said they don’t care the order will be shipped to the wrong address. I called them 20 times and all what they said was they can’t help. I never had an issue with anyone but just with them. For sure Puma is still a low brand and very unprofessional.”

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Posted 2 years ago

“Extremely slow shipping... it has been 2 weeks and still not received the item”

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Posted 2 years ago

“One of my favourite athletic brands is Puma, they have a sleek unique style to their shoes and apparel, one that stands out more to me than more mainstream brands such as Nike and Adidas. I have 3 pairs of Puma running shoes and none of them have disappointed me and they are all still in pretty good condition after being used for daily walking, running and sometimes exercising in the gym.”

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Posted 2 years ago

“I like your store, there is always what you need, good quality and at affordable prices. fast delivery. thanks for your great service”

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Posted 2 years ago

“I want to thank your store for good quality and reasonable prices, you can always find what you like here, I recommend this store for shopping”

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Posted 2 years ago

“Do not ever order from Puma!! The worst customer service! I ordered $200 worth of items on sale for my 3 kids. Almost 3 weeks later and still no clothes. My clothes have been sitting at FedEx for a week in Mass with no explanation and Puma refused to follow up. The manager Maria stated her boss told her to tell me to wait 9 more days. Which will almost be 4 weeks! After 9 days they will contact FedEx🤬 Another package that never left California was supposed to be canceled and refunded but they shipped it even after l canceled it. I don’t get a big income tax! My kids needed the clothes. This is bad business! Maria wanted to refund me my money for the inconvenience so l can buy my kids clothes and her boss said no. They told me sorry it we can’t do anything for you! I will never go through this again! I will stick with Nike! When that package arrive l will return it unopened! I my damn money! Never again! Buyer beware! I hate Puma!!!”

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Posted 2 years ago

“We waited nearly 2 months for a new arrival to drop. Signed up for email notifications as well. The morning the product drops I am online and ready. Their site is freezing and not opening. Tried 3 separate devices all on different networks to no avail. Tried calling, tried the chat. Just plain worthless. Then after 1.5 hours of attempts it claims sold out. So frustrated that this national company is this poorly equipped to handle incoming orders.”

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Posted 2 years ago

“The style and the quality of their products”

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Posted 2 years ago

PUMA is rated 3.8 based on 125 reviews