PUMA Reviews

“ HORRIBLE DELIVERY TIME WITH PUMA; YOU GET A DATE FOR DELIVERY. ONE MONTH PASS AND STILL NO SNEAKERS. PLEASE DON'T BUY FROM THEM, THEY ARE THE WORSE..... ”

“ I’m so disappointed in PUMA this is third time I have ordered something from there and got 3 different delivery dates and this time my delivery date went from 10/29/21 to 11/01/21 to that date coming and going then it went to we’ll let you know when it’s on the way like wtf and the only way I get notified is if I check the site they don’t notify me and I was supposed to wear this particular outfit on my. ”

“ They gave us a 7-14 days delivery timeframe, it's been 16 days now, and no update regarding delay or anything. ”

“ I placed and order on PUMA.com on December 20 with the assumption of guaranteed delivery by Christmas because it was offered only to not have any movement once I got confirmation that it shipped after 3 days I did a chat with an agent online who the assured me I will have it by Christmas only to finally see movement the day after I called and it says an after Christmas delivery date for me to contact them again via chat and then to to tell me there is nothing the can do and for me to ask to speak to a supervisor and her to also tell me there is nothing she can do I work in a distribution center and I know for a fact the could stop the package in transit and they keep assisting they can’t I asked for a refund they told me I would have to receive the items and return them so here it is a new year and I still don’t have my initial Christmas gift for my fiancé only to receive an alert I will not receive it til 01/09/2020 remind you the order was place on 12/20/2019 I’m so dissatisfied with their service I told everyone I know not to ever purchase anything else from them!! If I ever receive the package I will be returning it for a full refund this is very distasteful!!! They offered me free expedited shipping on my next order why would I purchase anything else from you all after you ruined my Christmas!!! I still don’t have my items ”