Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.96

4.0 Rating 747 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

Company Reviews

Questions

Metrics

4.0

Based on 747 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Pure Heavenly Chocolate made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Name is quite apt. Chocolate is pure heaven, quality Is excellent and even more so with only 2% sugar. My VIP chocolate comes once a month through the letter box. Communication is excellent, making me aware when my next delivery is being created and when it’s on its way! Thank you Pure Heavenly Team”

Helpful Report

Posted 4 years ago

“I am unable to eat dairy products & this is the best chocolate that I have found. Most are far too sweet but these are just right. Delicious with lots of flavours & delivered to your door.”

Helpful Report

Posted 4 years ago

“I love this chocolate! Just when I thought it couldn't get any better, they came up with Dark Raspberry! Really! It is fantastic! I use the Dark in my porridge, and feel very decadent. I have joined the VIP service and receive my chocolate every 4 weeks so I don't need to think about it. I am a supporter of the company, the philosophy and the products. I wish Pure Heavenly all the very best for a successful and profitable future.”

Helpful Report

Posted 4 years ago

“Tastes amazing. Always arrives on time.”

Helpful Report

Posted 4 years ago

“love your chocolate”

Helpful Report

Posted 4 years ago

“The chocolate just get's better and better! Waiting for my next delivery!”

Helpful Report

Posted 4 years ago

“This is a fantastic product. I refer to it as 'guilt free chocolate'. I have no health issues, just a desire to consume less sugar. Since eating this chocolate I and my husband, who has a sweet tooth, both find regular chocolate like Cadbury's Dairy Milk (the previous love of my life), too sweet and sickly. Also, I happily eat 2 squares of Pure Heavenly and don't feel the urge to immediately eat more. Win win!”

Helpful Report

Posted 4 years ago

“I get this chocolate for my daughter who is vegan, she loves it so I got her the VIP membership, she’s meant to have 1 bar a week but the whole lot is gone in about 3 days! 🙄”

Helpful Report

Posted 4 years ago

“So impressed by taste, quality and delivery of this chocolate I have joined the VIP club. Definitely a great product especially if, like me, you are a diabetic. You are satisfied with just two squares as a treat.”

Helpful Report

Posted 4 years ago

“Firstly I have to say I love this chocolate as it is far healthier than regular chocolate and I have a monthly order which cuts down the cost. Customer service is second to none, always helpful whenever needed, delivery is spot on and my order fits through the letterbox so I never miss it. I would highly recommend to anyone who loves chocolate but worries about too much dairy and sugar. The best and most economical way is a monthly order. I have 4 bars a month. Great saving.”

Helpful Report

Posted 4 years ago

“So g;lad that I found this chocolate! I eat some every day. Excellent quality, very smooth and reasonably healthy in moderation. I am on a diet and still loose weight although I eat some chocolate every day as a treat. I can't fault the company at all. Fantastic customer service, easy ordering and prompt delivery. The price is very fair for the quality of the chocolate and I find that I do not need to eat as much of it as cheaper brands to get the same satisfaction. Keep up the good work at Heavenly Chocolate!”

Helpful Report

Posted 4 years ago

“A brand which is dairy free, GMO and palm oil free and also low in sugar gets my vote. Decent price and delivered to my door - perfect. So well packed so I’ve never had a problem with damaged goods so never had to use returns and refund. Very good communication, if stocks are low they always let me know in advance of my VIP order.”

Helpful Report

Posted 4 years ago

“My favourite is the dark ginger. Once there was an error in my VIP order. I had a personal note as well as a replacement. This company are doing their best to deliver a unique quality service. There are some chocolates I prefer more if I am honest, but I know my order will arrive each month like clockwork and I can share the contents with friends with allergies. The VIP club will save you money too on their usual prices. I also know it is ethical which makes me happy and a British independent. So good to support this!”

Helpful Report

Posted 4 years ago

“As a diabetic I had given up chocolate but oh boy did I miss it there is nothing better than a bar of dark chocolate. So imagine the suprise to find a Dark Chocolate that was almost sugar free - I'm in Heaven. Now if they could only make Dark Chocolate with whole hazelnuts I would be in permanent heaven. I joined the VIP club to get a regular supply though I have given it away to diabetic friends to enjoy also.”

Helpful Report

Posted 4 years ago

“Pure heavenly chocolate is just that ‘heavenly’. I’m so pleased I found this company as I needed to reduce my sugar intake as I was pre diabetic. This chocolate tastes amazing and I keep it for my weekend treat. Keep up the great work and we’ll done.”

Helpful Report

Posted 4 years ago

“For such low sugar content, this chocolate is amazing, by far the best I've tried. It's different from normal sugar loaded chocolate but every bit as nice. Salted caramel is my personal favourite. I highly recommend and the vip recurring order service is great!”

Helpful Report

Posted 4 years ago

“Heavenly Chocolate always ready to help if things go wrong. Probably a bit expensive but I know where that money goes, I can taste it in the product. Never had to return anything so don't know about returning but they use the ever reliable royal mail so it always arrives on time.”

Helpful Report

Posted 4 years ago

“I knew I'd miss chocolate when I turned vegan. Well not any more. This chocolate is gorgeous”

Helpful Report

Posted 4 years ago

“Ordered this as my daughter is lactose intolerant. We have a monthly order and have tried few flavours as it is really easy to change the monthly order. Salted caramel is one of our favourites. Good customer service and regular email contact regarding the status of the order. Would recommend.”

Helpful Report

Posted 4 years ago

“Looking forward to receiving my regular order of Heavenly chocolate. The name is appropriate because the taste is Heavenly. Excellent customer service and on time delivery.”

Helpful Report

Posted 4 years ago

Pure Heavenly Chocolate is rated 4.0 based on 747 reviews