Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.96

4.0 Rating 747 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

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Metrics

4.0

Based on 747 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing chocolate with amazing flavour! 100% recommend for anyone who needs alternative chocolate”

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Posted 4 years ago

“I am a chocoholic, but a type 2 diabetic. So finding a chocolate that I could eat small amounts of without spiking my blood sugar. Even most vegan chocolate has way too much sugar. Heavenly chocolate not only does the job, but is absolutely delicious. For me it’s a definite win win. Love it.”

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Posted 4 years ago

“I became allergic to dairy eight months ago. That caused me a problem with chocolate, because we all need a little treat. I tried so many types of dairy free chocolate, and they were awful. Then I found Heavenly Chocolate and now I’m in heaven when I eat it. I can’t wait for my monthly subscription to arrive. And the added bonus is that it is healthy!”

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Posted 4 years ago

“I been getting Heavenly chocolate every two weeks, I would recommend it to anyone, especially people like me, who can’t eat dairy or wheat, it’s a really treat for me and it tastes amazing, and my sister thinks too, just got the chocolate orange it’s tastes like chocolate orange, salted caramel and the silk and even the mint is 10 out of 10 ❤️❤️❤️❤️❤️❤️❤️”

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Posted 4 years ago

“This is fabulous chocolate, great for people with restrictive diets, but also eaten by those without. Fantastic flavours delivered through your door, would thoroughly recommend”

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Posted 4 years ago

“Loving my VIP membership”

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Posted 4 years ago

“I really have had no trouble with customer service at all. All responses have been speedy and accurate. The price of the chocolate I think is a little high but bearing in mind how young the company is not unreasonable. The chocolate is delicious especially the Dark which is incredibly good in fact we think better than most major manufacturers.”

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Posted 4 years ago

“Have tried several "flavours" of the chocolate, and have enjoyed all of them. Am signed up as a VIP member, which seems to work well as a customer option. Delivery always prompt, and well packaged. Can't fault it really ! Don't discount it, based on the negative reviews on here. Try it for yourself, and then decide. If you don't like it, fine. But at least it's your own opinion, and not somebody else's ! I think it's really enjoyable and good quality.”

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Posted 4 years ago

“Bought a selection of different chocolate was delivered perfectly packaged and really fast delivery thank you”

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Posted 4 years ago

“Hi there, Received my 6bars chocolate Thursday. Love the fact they are low in sugar, ideal for my diabetic sweet tooth. 2small blocks keep me happy and satiates my craving for sugar. Loved all the flavours and will be buying again in the future. Every business has teething troubles from time to time, ignore the negatives. Onwards and upwards. Thank you and good luck.”

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Posted 4 years ago

“Coconut milk chocolate Great taste with coconut bits in it. Close your eyes and indulge the wonderful texture and flavour. The packaging was superb...and letterbox friendly”

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Posted 4 years ago

“Fantastic chocolate!! I have some delivered after Dragons' Den and it was awful but II contacted the company and they replaced the lot due to a manufacturing issue. I wasn't sure whether to believe them but decided to give them a chance and wow - the mint is the best I have ever tasted and the orange tastes like Terry's Chocolate Orange. So glad I stuck with them.”

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Posted 4 years ago

“The mint bar really was Heavenly!! Trying the dark chocolate one now. It's rich and delicious. Although quite expensive to buy doesn't work out dearer than any other good chocolate because you only need a couple of squares to be completely satsfied.”

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Posted 4 years ago

“I had one of these bars the other day really nice plenty of fruit and nuts in the bar. Would definitely recommend”

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Posted 4 years ago

“Absolutely delicious - very disappointed that. I bought it for my husband as I didn’t want to share it!”

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Posted 4 years ago

“I recently tasted 4 flavours of this product. The tastes are excellent, the consistency is slightly coarse and less sticky than other chocolates. Having read earlier reviews I can only guess that my chocolates came from a recent production batch and any previous production difficulties have now been overcome.”

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Posted 4 years ago

“Tastes good and knowing is not full of sugar makes it tastes even better!! HEALTHY alternative to full of sugar chocolates. I love the product and the idea. Thanks for this!”

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Posted 4 years ago

Dear Adam Thanks for you review, we're glad to hear that you are enjoying the chocolate and the health benefits of it being lower in sugar. Tara and the Pure Heavenly Team

Posted 4 years ago

“At the moment, I'm unable to eat milk, nuts, eggs, wheat, soy & fish, its called a 6 food elimination diet as I have medical issues so discovering your chocolate is truly a treat. Thank goodness I saw you on Dragons Den! I am totally amazed at how delicious your chocolate is! Its smooth, wonderful quality & tastes delicious. My Favorite is Silk Milk). A little pricey, packaging excellent, quality amazing, delivery prompt with regular emails. I can highly recommend, and have already!”

Helpful Report

Posted 4 years ago

Dear Hayley We're glad to hear that we can provide a treat that is suitable for your current diet. The bonus is that it is a healthier option for all diet types. Wishing you well. Tara and the Pure Heavenly Team

Posted 4 years ago

“Dragons den made it out to be the best thing since sliced bread. Exactly the same as all the other non dairy and vegan brands. Flavourless, full of fat and leaves you with a horrible after taste.”

Helpful Report

Posted 4 years ago

Hi Harry Sorry to hear your feedback. We did have an issue with some of our manufacturing equipment which did affect some of our bars which has now been fixed but some stock was sent out by mistake. Let us know your order number and we will organise replacements. Regards fat content. The fat in chocolate comes from cocoa butter and is made up of equal amounts of oleic acid (a heart-healthy monounsaturated fat also found in olive oil), stearic and palmitic acids. Research shows that stearic acid has a neutral effect on cholesterol, neither raising nor lowering it. Team Heavenly

Posted 4 years ago

“This chocolate is smooth but that is its only positive. The banana and coffee flavours were non existent. The hazelnut was full of vanilla flavouring and there is an overwhelming lingering taste of sweetener in all of them. The mint one tasted quite good. Marketing them as being low in sugar is great, but look at the levels of saturated fat- hardly healthy. I shall not be buying again.”

Helpful Report

Posted 4 years ago

Hi Sarah Sorry to hear your feedback. We did have an issue with some of our manufacturing equipment which did affect some of our bars which has now been fixed. Let us know your order number and we will organise replacements. Regards fat content. The fat in chocolate comes from cocoa butter and is made up of equal amounts of oleic acid (a heart-healthy monounsaturated fat also found in olive oil), stearic and palmitic acids. Research shows that stearic acid has a neutral effect on cholesterol, neither raising nor lowering it. Team Heavenly

Posted 4 years ago

Pure Heavenly Chocolate is rated 4.0 based on 747 reviews