Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.96

4.0 Rating 747 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

Company Reviews

Questions

Metrics

4.0

Based on 747 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a regular order of pure heavenly chocolate in different flavours. This satisfies my need for chocolate while remaining a healthy choice. I particularly like the Silk, Cofee and Salted Caramel flavours. 5 * chocolate, well done team!”

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Posted 4 years ago

“I love the small bars - just the right size for a treat. I am particularly happy they are low in sugar, I like the taste and my grandchildren love them too.”

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Posted 4 years ago

“Beautiful taste, smooth and creamy and my chocoholic husband also adores them. Only downside is we now argue over last piece!”

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Posted 4 years ago

“It is a very tasty chocolate which is not bad for you at a great price with fast efficient service”

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Posted 4 years ago

“The best chocolate I have found, not that I have done a particularly exhaustive search, is the Divine from the Oxfam shop bit, Heavenly just as good.”

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Posted 4 years ago

“Delicious chocolate with great customer service and well packaged parcels from family business. Easy to manage your monthly subscription, change flavours and skip deliveries if you wish online. Not that you’ll want to! Being dairy free and low sugar is ideal for me and your tastebuds wouldn’t know - it’s just great chocolate. Almond, fruit and nut, and salted caramel are my current favourites.”

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Posted 4 years ago

“Great service - good chocolate.”

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Posted 4 years ago

“We love this chocolate and it means despite having diabetes type 2 we can use it as a treat. It is good value to belong to the VIP scheme. Customer service is great too.”

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Posted 4 years ago

“Best dairy free chocolate ive tasted salted caramel and the mint flavours are my favourite . I’d highly recommend anyone to give it a try”

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Posted 4 years ago

“Great family business who thinks about their customers. The variety could improve and the costs reduce. I have grandchildren with restrictive diets and the prices are not comparative to general dairy chocolate. I appreciate the difficulty for speciality foods and small businesses. The feedback is that the chocolate is great, so will still purchase.”

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Posted 4 years ago

“I subscribe and get an order of Pure Heavenly chocolate bars sent to me every month. Love this chocolate. My favourite flavours at the moment are mint, orange, salted caramel, & coconut. Well worth the price. I would classify it as a premium product. Comes well packaged. I get an email telling me when it's going to arrive. I look forward to it coming. Only had to contact customer services once. They replied quickly and helped me with my question. Couldn't fault them. 5 stars.”

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Posted 4 years ago

“The dark is really nice and customer service is fantastic”

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Posted 4 years ago

“This is the most flavoursome low sugar chocolate on the market. The service they give is excellent and the staff and very helpful and efficient. We look forward to the post when we know our chocolate is coming. Well worth the price.”

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Posted 4 years ago

“On seeing the advert for this on Facebook pre Dragons Den, I decided this chocolate was worth a try, I have to say that my husband and I were not disappointed, the chocolate is lovely and creamy and the flavours are excellent, the bonus being that it is allergy friendly, low in sugar and does not use palm oil amongst other things, so went ahead and joined the VIP’s! If you are unsure, give it a try, you won’t be disappointed! Delivery is fast and packaging excellent!”

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Posted 4 years ago

“Love the product especially as it is gluten and dairy free and low on sugar. A little of what you fancy does you good. Delivery is excellent too.”

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Posted 4 years ago

“We have tried the Dark chocolate, oh, scrumptiousness!!! Just to be sure I bought another and then joined the vip's. My husband brought home a bar of dark from a leading brand just for a scientific test- as you might- Heavenly won easily as it didn't have a dry lingering after taste. It was just heavenly. Try it you won't be disappointed, promise you. Service is great, delivery spot on. Can't fault the company in any way. Dark is only 1 per cent sugar- wow!!! It is luscious.”

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Posted 4 years ago

“Lovely chocolate. Very low in sugar and great flavours. I am a VIP member and receive order every month which is very convenient. Would recommend.”

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Posted 4 years ago

“I love this chocolate as it Dairy free, gluten free, palm oil free and soya free and low in sugar. It tastes good. Packed well and never broken in transit.”

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Posted 4 years ago

“I love the taste of Pure Heavenly Chocolate!! after seeing Stephen on Dragons Den I ordered to get some for Christmas and I wasn't disappointed!!! I have had three deliveries so far as a VIP customer and the quality, price and flavours are all first-class.....and the box of 8 bars pops through my letterbox!!!! what could be better.....keep up the great work......we so need your delicious chocolate!”

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Posted 4 years ago

“Great - particularly like the VIP club. Have been a member for a couple of months - very convenient and efficient! It is a flexible service and can be adjusted both by type of chocolate bar or by suspending a particular delivery date.”

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Posted 4 years ago

Pure Heavenly Chocolate is rated 4.0 based on 747 reviews