Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.96

4.0 Rating 747 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

Company Reviews

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Metrics

4.0

Based on 747 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“During these uncertain times, a big Thank You to the staff of Pure Heavenly who provide us with a delicious product. If you haven’t tried it yet, do so, as it is absolutely amazing, enabling people with dietary needs to have that chocolate fix.”

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Posted 4 years ago

“Heavenly chocolate is the best tasting non dairy on the market. Superb flavours,healthy,lower in calories and delicious. What's not to like. Lovely personal service,well priced and delivery much improved. It's worth waiting for anyway! I don't buy any other chocolate now and I think once you've tried it you will too.”

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Posted 4 years ago

“Salted caramel - favourite one! Fab mix of a bit sweet and a bit salty and in a good way you don’t end up eating the whole bar at once:)”

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Posted 4 years ago

“The chocolate is amazing, its the only chocolate I can eat due to various intolerances. I have signed up to the VIP service.”

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Posted 4 years ago

“Oh Heavenly Chocolate bars are absolutely delicious and so yummy with so different flavours. Well worth the cost as delivered to my front door.xx”

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Posted 4 years ago

“Very tasty chocolate with lots of different flavours.... low in carbs also a bonus.”

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Posted 4 years ago

“My favourite thing about this chocolate is that I don't eat too much of it - not because it's not delicious, but because it is so low sugar that you don't get those spikes which make you crave more :) Also, I tried most of the flavours - I don't usually like coffee, but I like this one because it's not too strong. The packaging is clear and classy in my opinion and I will keep ordering!”

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Posted 4 years ago

“I have been having this chocolate for a very long time. I was one of there first customers and off course still am, I have a monthly order at a great price just become a VIP member and you will have chocolate at a great price and on top of that they have a lot less sugar than other chocolate but they taste fantastic. So many different flavours and yes I think I have tried them all now. Larger bars are good but you can also get smaller ones as well. They are great for kids that are not allowed to have much sugar in their diet and of course larger bars for us older ones. In all the time I have been eating this chocolate, I have only called them on two occasions and they were extremely helpful and friendly to talk to and put me at ease when I wanted to change the flavours of my chocolate for the next month lol. I even have to hide it away otherwise my husband will get there first. Just to add its not a machine you talk to you get to speak to a human being so that's always a plus for me.”

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Posted 4 years ago

“being a diabetic, Pure chocolate allows me to have treats, as it is low in carbs. Also it is delicious and has a good range of unusual flavours.”

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Posted 4 years ago

“This chocolate is great for us I have diary Intolerance and my husband is diabetic We are buying this every month now The chocolate tastes great and it’s fantastic that it’s low sugar and no diary etc It does cause chocolate rows though as I eat my first then start on husbands which he’s not happy about”

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Posted 4 years ago

“My love of chocolate is now fulfilled by being able to buy this chocolate, as I was diagnosed with type 2 diabetes recently. So I can eat this without worrying, and the subscription is an excellent service.”

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Posted 4 years ago

“I can enjoy delicious chocolate without the sugar.”

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Posted 4 years ago

“Amazing! my family are coeliac and dairy and soya intolerant and this is the first chocolate I have found that we can eat without being ill. My sister is a diabetic and can also tolerate it.”

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Posted 4 years ago

“5 star customer services, delicious products. I like it so much i got a monthly subscription. Grand kids can't wait for there healthy delicious favourites.”

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Posted 4 years ago

“Bought early on. Took 2months to deliver, poor comms. Chocolate was awful, left greasy taste in mouth. Advent calendar arrived damaged with similar tasting choc. I threw it all away, £40s worth. Complained. Received feedback stating manufacturing problems caused issues with texture and taste and i would receive my order again. Never did. Left feedback on here, as did many others giving poor rating with similar experience. It was all deleted and now all we have is fake feedback on here, dont fall for it. Total waste of money, don't waste yours.”

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Posted 4 years ago

“I love the chocolate bars, they are smooth, filling, healthy and a pure joy to eat”

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Posted 4 years ago

“Absolutely love the Coconut flavour bars, so much so that I have them on subscription. Price is reasonable, and customer service great. Love that such a small company is producing a product that I love.”

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Posted 4 years ago

“Pure Heavenly produces a delicious selection of low sugar chocolates. They are also high in fibre and suitable for Vegans. My two daughters are Vegan so it’s perfect for me. Customer service is great with frequent emails on offers and delivery. Delivery has always been on time and though slightly more expensive than usual chocolates they are of a super quality.”

Helpful Report

Posted 4 years ago

“Absolutely love this chocolate, as a mother of a dairy intolerant child it is hard to find delicious healthy (no refined sugar) treats that are an affordable price. I love the variation of flavours that are offered. I myself am a vegan so the chocolate is great for me too. I would like to see Easter Eggs and other festive designs. I am delighted with my VIP monthly plan whereby I have a delivery of my favourite flavours and absolutely love the mini bars!”

Helpful Report

Posted 4 years ago

“When the world as we know it is falling apart there remains one thing that makes it all seem bearable - Chocolate!! (and a good book) I ADORE this chocolate - for me it's the dark flavours. This company retains the old fashioned service - like answering the phone or emails and actually listening, deliver when expected and realise their customers are who are keeping them in business (unlike a lot of other businesses) Thanks guys - don't stop what you are doing but just produce a dark coffee next x”

Helpful Report

Posted 4 years ago

Pure Heavenly Chocolate is rated 4.0 based on 747 reviews