Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 1,962 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 1,962 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“I have bought products from them before. The fragrance of lavender and chamomile is my favourite and endures for over a day. The ordering online is easy and quick to do. It arrived 3 days later and well packaged. The communication is thorough. A good company to do business with.”

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Posted 4 days ago

“Very pleased with my purchase of soap”

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Posted 4 days ago

“Lovely products and efficient delivery.”

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Posted 4 days ago

“I have purchased approx £200 of Pure Lakes products, hand cream , dry skin cream , facial oil , foot balm , muscle cream because I love all the products . My hands never feel dry anymore & the fragrances are devine.”

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Posted 4 days ago

“I am struggling to understand the process of buying additional liquid for the diffuser. Can I buy a litre on line or do I have to pick it up from the coffee shop in kendal”

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Posted 4 days ago

“Claire and Gareth are always very helpful if you need to get in touch. Wonderfully scented, natural products. Speedy delivery. Many thanks.”

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Posted 4 days ago

“Very happy with my cleanser and lotion from Pure Lakes. Both smell lovely and are very gentle on the skin. My order also arrived really quickly.”

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Posted 1 week ago

“Quick delivery lovely scent of items”

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Posted 1 week ago

“Wonderful products quick delivery”

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Posted 2 weeks ago

“Delightful products and honestly made in Cumbria. I came across you whilst staying at Far Sawley although I had bought your products before it was a treat to see exactly where they are made. I bought several products recently as birthday presents for good friends. I don't buy them for myself as my son stocks me up birthdays and Christmas!”

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Posted 2 weeks ago

“Absolutely brilliant and I'd recommend them!”

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Posted 2 weeks ago

“Love the fact that I can now drop off and collect refills at Rinaldos”

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Posted 3 weeks ago

“Wanted to simplify my facial routine, I've always used more natural products but found that my skin still felt like it needed a drink! Bought the soap free cleanser,neroli rosehip facial oil and neroli hydration cream and my goodness what a difference it has made my skin feels hydrated...even first thing in the morning! Also love that the products are made in my most favourite place in the world ....Well done Pure Lakes👱‍♀️❤️”

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Posted 3 weeks ago

“Love the difusser and thank youn for replacing the damaged item so quickly.”

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Posted 3 weeks ago

“My purchase was a very well received gift for someone else. They confirm that it is really lovely. However I was surprised to find that a cream priced £11 20 on the site would end up being - after taxes and postage -£26!”

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Posted 4 weeks ago

“I have been using this for about 3 years it's gorgeous. I have allergies and this is the only product I have found other than soap that I can use. It has a lovely smell and leaves my skin refreshed.”

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Posted 4 weeks ago

“I bought a small bottle of your hand lotion for my friend who sadly has just been diagnosed with cancer. It’s her birthday today so I gave her the full sized grapefruit hand wash and basil and orange hand and body lotion which she loves. The lotion rubs into the skin so well and leaves the skin feeling cared for but the smells certainly lift the spirits…. (she says) … and I’ve got to agree. Amazing products!”

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Posted 4 weeks ago

“Shampoo is excellent. Candle too. Adore the Orange scents. Well worth indulging. Thanking my sister for the gift voucher that let me choose these yummy products.”

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Posted 1 month ago

“I ordered the face wash, having bought some on a visit to the lakes in The summer of 24. It's beautiful and I love the soft skin and clean feel it leaves on my skin. I will obviously be ordering more when this one has gone, but it does last a long time as you do not need to use too much Just as a note when I ordered I mentioned that a Christmas gift shower gel had not had the top on properly and had leaked .... it was just for info. To ensure it didn't happen to others. I was delighted when my face wash arrived to find a lovely complimentary lip balm in the package as an apology. It was not necessary but what excellent customer service thank you so much”

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Posted 1 month ago

“The goods purchased smelt lovely as always and are of excellent quality, especially the hand cream and beautifully packaged. I did have some issues with the website which I found quite difficult to use.”

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Posted 1 month ago

Pure Lakes is rated 5.0 based on 1,962 reviews