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Pure Lakes Reviews

5.0 Rating 1,895 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 1,895 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
13
Anonymous
Anonymous  // 01/01/2019
Sophie was helpful & friendly. Quick delivery.
Helpful Report
Posted 1 year ago
A fantastic local company, well worth supporting! The products feel luxurious, but are very affordable.
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Posted 1 year ago
Beautiful natural products with just the nost lovely smells! The room diffuser really does throw its smell over a large area and doesn't have that synthetic smel of cheaper diffusers. These are the only ones I 2 purchase from now on.
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Posted 1 year ago
I love the smell of these products. After using the shower gel the bathroom smells amazing for hours after
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Posted 1 year ago
Products are a joy to use. In particular the Grapefruit and Lemongrass Hydrating Hand Balm is just wonderful. It really does hydrate and smells lovely.
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Posted 1 year ago
I discovered Pure Lakes by chance when staying in the Lakes and our hotel had them in our bathroom, never before have I been so impressed with such a fabulous free product. As soon as I came home I looked them up, loved what they do and I've used Pure Lakes ever since.
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Posted 1 year ago
Wonderfully products and so natural. Excellent delivery-arrived within 48 hours
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Posted 1 year ago
I love the shower gel! Bought for me as a present and I have just had to reorder since. Thanks so much x
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Posted 1 year ago
Love their Orange and Basil product line. We were first introduced to Pure Lakes when my husband and my family stayed at the Birkdale House in the Lake District. Our host had Pure Lakes products throughout the home and we all fell in love with them. Not only do they smell wonderful but they make your skin feel soo good. Before we left our vacation home we all purchased product. I recently ran out and liked them so much that I had them shipped to California. This time I added the Basil and Orange shampoo as well as the lotion and hand wash and it was equally as good. I would highly recommend their products.
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Posted 1 year ago
Pure Lakes is an excellent company to do business with. They have a pleasant personal touch which is much appreciated. The products are very good quality and I particularly love the lavender and chamomile fragrance.
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Posted 1 year ago
Just Ordered my New Year's supply of face cream, hand cream and cleanser. Love all these products and this is my 3rd year of continuing with Pure Lakes. Such fantastic quality, making my skin look and feel so amazing. I love the fragrances and my favourite luxurious creams which I use daily.
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Posted 1 year ago
The Chamomile hydrating hand balm is my little hand spa treatment before falling asleep each night. I love the smell, it soothes and relaxes my mind
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Posted 1 year ago
Great company. Excellent products. Good value and efficient delivery.
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Posted 1 year ago
Ive been using Pure Lakes for years now and its brilliant skincare. The oil does wonders for my combination skin and smells incredible
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Posted 1 year ago
Collected a selection of products from Pure Lakes base at Staveley after having bought locally before. We will be regular customers. All excellent. Happened to mention that our six year old granddaughter had started with what looked like eczema on her wrist. We were given a free sample of cream to try…..and it has been brilliant..a complete success. Super customer service and we are delighted to be spreading the word amongst our friends
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Posted 1 year ago
Beautifully crafted skincare products. I bought the Home Spa Face & Body Gift Box - it was beautifully presented, and the products are fab (says my wife who’s gift it was…but I steal some now and then). Gareth was super helpful with my order which needed amending last minute. AND they got it out by courier to avoid the postal strike. If only all companies operated like this! I’ll definitely purchase more from Pure Lakes.
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Posted 1 year ago
Gifts really appreciated at Christmas by recipients. Even better using the refill service.
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Posted 1 year ago
Happy with the product, but will ask for a new jar next time instead of sending an empty one back - which, in all, cost more than the original purchase! That said, I still very much love Pure Lakes... x
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Posted 1 year ago
I am delighted to have found Pure Lakes and its unique natural products. This year I ordered 3 products, which they clearly had in stock and the parcel arrived the following day!
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Posted 1 year ago
Easy to use website, I’ve had many an item for my bathroom bought mainly in local shops, this was my first purchase online. . I bought the item for myself but it was beautifully packaged and would certainly be good as a gift. I like the fact the small vase is limited addition and of a small batch, no one else will have that vase. Item was later than expected due to packaging issues, I was pre warned of this after purchase, these things happen.
Pure Lakes 5 star review on 6th January 2023
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Posted 1 year ago
Pure Lakes is rated 5.0 based on 1,895 reviews