Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,000 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a lot of research for a natural face cream for dry/mature skin, decided to try the NEROLI, ROSEHIP & FRANKINCENSE FACIAL HYDRATION CREAM (which is lovely!) It arrived really quickly & well packaged (which even smelled amazing!).I will definitely buy from purelakes again :-)”

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Posted 11 months ago

“Excellent quality products highly recommend”

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Posted 11 months ago

“very good product”

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Posted 11 months ago

“Excellent products & delivery was very good. Recommend. Some items were bought as gifts.”

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Posted 11 months ago

“Following a very positive recommendation from a friend, I bought two of Pure Lakes soap in a tin for me and my partner. The product is amazing and the service was fast! I will definitely be coming back for more.”

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Posted 11 months ago

“Heavenly as all products are from Pure Lakes”

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Posted 11 months ago

“Very responsive. Love the company ethics and that it is possible to buy refills.”

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Posted 11 months ago

“My friend had Pure Lake hand wash and hand cream in her bathroom when I visited and I very much liked the soft feel of the soap and the delicate scent of the hand cream…when I checked the Pure Lake website was impressed by the company’s ‘gentle and natural’ ethos…The person who subsequently took my order for my gift to my daughter of shampoo and conditioner was warm, pleasant and efficient and made the ordering a very pleasant experience AND my daughter is delighted with her gift. I shall certainly be using and recommending Pure Lake to my family and friends.”

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Posted 11 months ago

“Fantastic customer service. Order delivered quickly. Products excellent as always, tried foot balm & it works.....really good & easy to use. Insect repellent went to Costa Rica with my granddaughter,on a working holiday with college, I believe it was shared .....very good feedback.....positive comments. Thank you”

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Posted 11 months ago

“amazing products have loved then since staying in tranquil otter on holiday”

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Posted 11 months ago

“I have very sensitive skin so I find that the dry skin balm is perfect for my legs where I have had cellulitis in the past. I always have the muscle and joint rub by me. It's great for aching knees. Delivery of my items was very prompt and very well packaged.”

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Posted 11 months ago

“Beautiful products. I bought the body lotion and it really mosturises well. The best I've found.”

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Posted 11 months ago

“They are truly just amazing. Obviously it takes a lot of hard work but it's an amazing company. British! What's not to like”

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Posted 11 months ago

“I bought a few products (moisturiser, shampoo, conditioner and soap) and am so impressed with the quality and the scent is gorgeous too. I’ll definitely buy some more. 😊 I also love that they are environmentally conscious.”

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Posted 11 months ago

“I am extremely satisfied with my products I ordered online. I am visiting from Canada and adore my basil/orange lotion. Have shared with a few family members and they will be ordering!”

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Posted 1 year ago

“Easy to order & quick delivery.”

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Posted 1 year ago

“Lovely locally-made products, fast delivery and immediate help from staff when I omitted to use my introductory voucher code. I'm keen to support local businesses and will definitely be back to buy more beautifully made products.”

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Posted 1 year ago

“A lovely company that shows a real interest in their customers. I was unable to place an online order so I called and spoke to Gareth who located my previous phone order which he was able to duplicate. In fact, as I wanted to purchase a large quantity of the diffuser oil, Gareth was able to offer me a less expensive way, i.e. by buying a one litre bottle which made a massive saving. We followed this up with a couple of confirmation emails and within a couple of days, my order arrived. I couldn't be happier, thank you to Gareth for a wonderful truly customer focused service. 😀”

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Posted 1 year ago

“Absolutely gorgeous products! Leave you feel smooth super clean and smelling lovely. Top favourite product is defiantly the hand balm, the only thing that repairs working hands for sure!”

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Posted 1 year ago

“Bought the PURE LAKES foot barm, and just love it. Lovely smell and texture, a little goes a long way. Have bought it from the shop a couple of times but this time ordered online and found delivery very quick and efficient.👍”

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Posted 1 year ago

Pure Lakes is rated 5.0 based on 2,000 reviews