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Pure Lakes Reviews

5.0 Rating 1,979 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 1,979 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
14
Anonymous
Anonymous  // 01/01/2019
Body lotion really nice absorbs well, shower lotion not sure yet.
Helpful Report
Posted 3 years ago
Lovely products. Process of ordering and delivery very efficient.
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Posted 4 years ago
I discovered your products whilst visiting the Lake District in 2020 & instantly fell in love with the Lemongrass & Grapefruit hand wash. This inspired me to look at other products and have since purchased both of your hydrating face creams. I bought both products as your website stipulated both were suitable for normal to dry skin however upon receipt the packaging stated the Geranium & Lavender one was for normal skin, had I known this I wouldn’t have purchased it.
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Posted 4 years ago
I purchased the pack as a gift for my wife to cheer her up & I added a message from me to the order I was dissapointed to find that the box came in a sleeve with no description of the items & more importantly no message from me
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Posted 4 years ago
I ve been ordering from Pure Lakes for several years, never being disappointed with the products or service.
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Posted 4 years ago
I was keen to support your company being a local one using natural ingredients especially in these difficult times. I am therefore a very new customer.
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Posted 4 years ago
Amazing cruelty free skincare,produced locally by a family company. The products are good quality ,smell nice and work effectively, I will be ordering again and recommend them.
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Posted 4 years ago
There was confusion with my order. It didn't arrive and when I contacted them they were waiting for the return of my containers to refill, but it was my first order so had nothing to refill. The error was rectified immediately and my order arrived two days later. The hand gel is gorgeous, smells divine and does not dry out my hands. Will definitely use the refill service in the future.
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Posted 4 years ago
Love the products. Delicious smells and the exfoliator is a breeze to use. Some leaflets or information on product use and application would be good such as recommendations for skin types other wise I would say a five star revue.
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Posted 4 years ago
Good quality products that smell lovely!
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Posted 4 years ago
i like your products very much, but on two occasions the pump failed and my husband had to cut the bottle in half in order to use the last third of its contents. it was shower gel and hand and body lotion, regards rowena wilson
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Posted 4 years ago
Great products, smell lovely :)
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Posted 4 years ago
Lovely company and have used products for some time now
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Posted 4 years ago
Good product
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Posted 4 years ago
Lovely products, gorgeous smelling, Unfortunately the hand cream didn't do well in the hot weather we had and lost some of the fragrance.
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Posted 4 years ago
Smells great
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Posted 4 years ago
very good service.
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Posted 4 years ago
I love your hand & body lotions. I find them really moisturising but not greasy. I also love the scents - I have 3 that I’m using at present. Using a lovely body moisturiser has been my treat during isolation!
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Posted 4 years ago
Pure Lakes is rated 5.0 based on 1,979 reviews