Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 1,946 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 1,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are exactly as described and delivery is prompt even with postal disruption”

Helpful Report

Posted 2 years ago

“love these products so moisturising & clean smell please do not stop doing the orange & neroli it is my favourite brilliant products”

Helpful Report

Posted 2 years ago

“The shower gel and diffuser oils are beautiful. The smell is amazing, just like a spa. I was really keen to support a small business with sustainability at their core. The only disappointment was that the packaging used to send me my items used plastic bubble wrap and lots of plastic tape. I'd like to see you move to plastic free packaging in the future. I applaud your move to refill items though and will look to make use of this feature in the future.”

Helpful Report

Posted 2 years ago

“Lovely products, great texture and natural aroma from pure essential oils. Well done!”

Helpful Report

Posted 2 years ago

“I was really excited to make my first purchase having tried the products in a holiday cottage. Sadly I’ve had the worst online and customer service experience ever. Such a shame at a time when we are asked to shop small. I feel very let down by behaviours of a member of staff and her rudeness towards me”

Helpful Report

Posted 2 years ago

“This product is the best lip salve I have ever used. I will continue to buy it as needed (it lasts a long time!) for as long as it is available.”

Helpful Report

Posted 2 years ago

“I have been purchasing pure lakes for some time since I first visited the Lake District, it’s proven to be a really perfect product not just for me but my family and friends love it to. Excellent service online as well when I needed to quickly change an order.”

Helpful Report

Posted 2 years ago

“Excellent customer service!”

Helpful Report

Posted 2 years ago

“I didn’t think a face oil would work, but this is light, absorbs well and my skin is very healthy and looks good. The product lasts well too. Plus I love the ethos of Puke Lakes. Making a product in the Uk, recycling packaging and supporting our environment.”

Helpful Report

Posted 2 years ago

“Very efficient service Great product my wife loves the lemon and grapefruit hand sanitizer.”

Helpful Report

Posted 2 years ago

“These products smell amazing!! Love them.”

Helpful Report

Posted 2 years ago

“Lovely family company”

Helpful Report

Posted 2 years ago

“I absolutely love the grapefruit and lemongrass diffuser, it lasts for ages too. I have it in my small toilet downstairs and this is the second one I’ve bought as everyone says it is beautiful. Definitely recommend ❤️”

Helpful Report

Posted 2 years ago

“I found these products when on a trip to the Lake District from London and immediately fell in love with the pleasant scent and high quality!”

Helpful Report

Posted 2 years ago

“Great mission statement and ethics. I have only purchased two items but they are good quality products.”

Helpful Report

Posted 2 years ago

“I bought this on a visit to the Lakes last year and found it to really help with the pain endured in my knees whilst waiting for knee replacement. It works well and absorbs quickly into the skin when applied. This is my third purchase and on ordering found delivery very quick and well packaged definitely recommend this for help with muscle pain”

Helpful Report

Posted 2 years ago

“I was first attracted to Pure Lakes when we came out of the long lockdown i walked past the shop in Keswick and had to go in due to the lovely smell floating out of the door. It was the grapefruit and lemongrass hand sanitiser. I have bought the same smell in hand wash this time and some lovely lip balm. I like to support the local Cumbrian businesses every time we visit”

Helpful Report

Posted 2 years ago

“Love this company and their products. It's just a no-fuss fast service, just what you want when you are out of face cream!!!”

Helpful Report

Posted 2 years ago

“All products absolutely perfect especially facial oil and moisturisers”

Helpful Report

Posted 2 years ago

“I purchased the Gardeners set for my sister, who prefers natural products. She has called me to say how good the hand cream is, and she is hard to please! thank you. its hard to judge quality buying on line and I'm pleased that the products speak for themselves.”

Helpful Report

Posted 2 years ago

Pure Lakes is rated 5.0 based on 1,946 reviews