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Pure Lakes Reviews

5.0 Rating 1,948 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 1,948 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Anonymous
Anonymous  // 01/01/2019
I like the ethos of Pure Lakes and the products I have bought are very effective, and as a bonus, smell wonderful. Thank you for all your help and advice. Nice to buy from real people, rather than a large, anonymous corporation.
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Posted 3 years ago
A recent purchase wasn't the same as previous purchases due to ingredient variety (to my understanding). I was really disappointed as I like using this company as most of their products are vegan, eco responsible and local. I got in touch and Gareth was very helpful and keen to help me find something more suitable. Excellent customer service.
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Posted 3 years ago
I came across Pure Lakes products when visiting the ladies loo at the Honister slate mine and loved the Sweet Basil & Orange hand wash and hand/body lotion so much that I ordered some as soon as I got home. It's the perfect smell for autumn!
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Posted 3 years ago
Easy to order, quick delivery, fabulous products!! I had also purchased a 'soap in a tin' in store, when empty, the tin is just the right size to carry cotton wool pads for travel....win win!!
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Posted 3 years ago
amazing product. .beautiful scent leaving you fresh and clean
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Posted 3 years ago
The products have an amazing smell
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Posted 3 years ago
Excellent product as used at Moor Hall (2 michellin star restaurant with rooms ) Ordered Sunday arrived Tuesday
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Posted 3 years ago
I tried Pure Lakes when we stayed at the Brimstone Hotel and totally loved it, the feel and smell of it was really lovely.
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Posted 3 years ago
Wonderful products and amazing service from a lovely local business. Will definitely be ordering more.
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Posted 3 years ago
Such beautiful products, lovely quality. I bought as a gift for my sister-in-law. Ordered online, easy to use website and gifts arrived promptly- she loves them too!
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Posted 3 years ago
The neroli, frankincense and rosehip hydration cream has been a saviour for me, especially during covid. My skin had become extremely dry, probably due to stress, cold weather and spending more time indoors.. it cleared my facial eczema within days. I love this family run business with a great environmental ethos.
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Posted 3 years ago
Discovered this gorgeous range at Hidden river cabins and fell in love with the aroma. As soon as I got home I ordered the lemongrass & grapefruit handwash + body lotion. Love that I can have the bottles refilled too.
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Posted 3 years ago
Gorgeous products made right here in Cumbria
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Posted 3 years ago
My wife and I had the opportunity to pop into the shop when visiting the Lakes this time, having used PureLakes products for a while. Really nice to see some of the faces behind the company and to pick up some new supplies in person. Keep up the great work everyone!
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Posted 3 years ago
I made my first purchase from Pure Lakes. I loved the fact that I could send back my containers to refill at a reduced price. I bought Soap Free Facial Cleanser, Hand and Body Lotion and Shea Body Butter. On using each of these I could feel the quality of the product on my skin and am so very pleased with them all.
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Posted 3 years ago
This was our first purchase and we are not disappointed. Order was promptly delivered and so easy to purchase through the online shop. Well, done. We will be coming back for more.
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Posted 3 years ago
Always something about your products that makes me smile
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Posted 3 years ago
My lovely products arrived the very next day, great service. Had ordered products to give to our daughter who was competing in the great north run. She was delighted with them all.
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Posted 3 years ago
My wife really loves your products. Keep the good work up👍
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Posted 3 years ago
Bought the orange and neroli set as a gift for a friend, it was delivered the next day, and she loved it.
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Posted 3 years ago
Pure Lakes is rated 5.0 based on 1,948 reviews