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Pure Lakes Reviews

5.0 Rating 1,894 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 1,894 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
13
Anonymous
Anonymous  // 01/01/2019
First time order from pure lakes, will definitely use again, the lavender and camomile oil is simply the best, due to a mix up I had to contact them and their customer service was excellent , definitely 10 out of 10 for pure lakes
Helpful Report
Posted 1 year ago
Beautiful products. The candle and soaps smell absolutely lovely. I don’t think I can go back to normal soap now!
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Posted 1 year ago
Fabulous products and brilliant refill service, but if you are lucky enough to be on holiday nearby their new premises are well worth a visit. Lots of beautiful products and lovely helpful staff.
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Posted 1 year ago
Grapefruit and Lemongrass Hand Sanitiser I first discovered this product in a local store when it was available for everyone to use it when they entered the shop. I loved it so much that I kept on going back in and ended up buying bottles. Everyone I have met thinks it’s the nicest hand sanitiser they have ever used, it smells beautiful. I now have the hand balm too. Great service when I ordered replacement products direct from Pure Lakes
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Posted 1 year ago
I have only recently discovered Pure Lakes products but I haven't been disappionted with anything I have ordered. The service is great & I love the idea of the refill service.
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Posted 1 year ago
Simply the best shower gel
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Posted 1 year ago
I love using the wonderful, calming lavender and chamomile lotion. It’s so good on my skin and very relaxing too. The refill option works so week for me too. Thank you to all at Pure Lakes x x
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Posted 1 year ago
Always easy to order, prompt delivery and great products.
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Posted 1 year ago
We used your lovely soap at our hotel in Buttermere The Bridge Hotel and I was so impressed by the soap I had to buy some for my friends. Also bought shower gel for my daughters in law who loved it too. Thanks
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Posted 1 year ago
I first discovered this company during lockdown and have enjoyed their products ever since. Whatever bought you know they are natural products and are a family business which deserves success
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Posted 1 year ago
Lovely products and speedy delivery. It would have been even better if I could have purchased one of the beautiful washbags to contain my products but they were only available as part of a Home Spa set.
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Posted 1 year ago
Amazing products and all natural too. They smell amazing and are really gentle on my skin. So happy I can buy quality products from a small local business.
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Posted 1 year ago
Pure Lakes made wonderful products. In addition to the fabulous scent of their natural ingredients, the quality of service is excellent, the refill service is a good option, and I like that the bottles and packaging are ethical too.
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Posted 1 year ago
Fabulous natural products
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Posted 1 year ago
I have sent two gifts comprising various Pure Lakes products and both have been very well received. The ordering process is simple, the gift box is attractive and the products were received promptly. All in all an excellent service. I look forward to trying the products myself!
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Posted 1 year ago
Excellent Products Excellent service
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Posted 1 year ago
I've had a few products so far from Pure Lakes and loved every one of them. I bought this gift set as a birthday present for my mother-in-law. The scent is gorgeous and she loves it.
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Posted 1 year ago
I purchased a selection of Pure Lakes products for my happy gardener friend. She was thrilled to receive them & very very happy. She says they smell gorgeous - couldn’t have got her anything better!! I ordered online one day & delivered the next. Excellent service. Thank you :)
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Posted 1 year ago
I was introduced to Pure Lakes products nearly 10 years ago whilst holidaying in The Lakes, and I have used them ever since. I occasionally switch to other organic products for a change but I always go back to Pure Lakes. They are my staple because of their clean, gentle and effective ingredients. They're also ethical and reasonably priced. Would highly recommend.
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Posted 1 year ago
Usual high standards, ordered my goods and they were delivered in two days.
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Posted 1 year ago
Pure Lakes is rated 5.0 based on 1,894 reviews