Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 1,951 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 1,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 27th June 2023

Anonymous

Anonymous // 01/01/2019

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“I received excellent customer from the brand when I placed an order and certain items were out of stock.”

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Posted 4 years ago

“My husbadn loves the shower gels and the fact that we can now return and refill the bottle is brillant.”

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Posted 4 years ago

“I suffered from a form of eczema on my hands and tried everything. The dry skin balm (Shea butter, beeswax & candula) fixed it almost immediately. Recently one of the staff in our local co-op was suffering from very sore hands due to the continuous wiping down of surfaces and baskets. He was using alI sorts of creams to try and help it. I gave him some of my dry skin balm and he was amazed the difference it made.”

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Posted 4 years ago

“Excellent click and collect service and lovely, helpful staff. I ordered the grapefruit and lemongrass hand sanitiser as I my parents had some and I loved the scent. Will definitely be buying more.”

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Posted 4 years ago

“I ordered a gift set for a friend and it was super quick delivery and my friend was delighted with it.”

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Posted 4 years ago

“Absolutely wonderful products, lovely people to do business with. Found a product i will continue to use and love for a very long time.”

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Posted 4 years ago

“I really recommend the body lotion , it smells beautiful and hydrates wonderfully even on my dry skin type. The smell really lasts all day, I’ve had lot of compliments.”

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Posted 4 years ago

“Love all the products, the refill a fantastic option.”

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Posted 4 years ago

“There was confusion with my order. It didn't arrive and when I contacted them they were waiting for the return of my containers to refill, but it was my first order so had nothing to refill. The error was rectified immediately and my order arrived two days later. The hand gel is gorgeous, smells divine and does not dry out my hands. Will definitely use the refill service in the future.”

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Posted 4 years ago

“Beautiful products which smell amazing”

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Posted 4 years ago

“Reliable service and excellent products. The skin repair bar keeps my hands in good condition through winter. It's great to have a lovely scented hand sanitiser too.”

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Posted 4 years ago

“Love the products, smell amazing! Fantastic customer service from Gareth after a mix up with the order. Will definitely buy again. Thanks”

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Posted 4 years ago

“Received a speedy delivery of my favourite products. Will always repeat my order.”

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Posted 4 years ago

“We first came across Pure Lakes products when we stayed at a hotel in the Lake District. They struck me as really reflecting the character of the Lakes, as well as being nice to use. This image is also reflected in the graphics and design of the bottles and packaging. Lovely!”

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Posted 4 years ago

“Wonderful products and excellent customer service.”

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Posted 4 years ago

“I purchased Rose and Geranium items which were kindly put in a gift box for my daughter’s birthday. She was absolutely delighted as she is a big fan of Pure Lakes products. Click and collect worked really well. Thank you for such good service.”

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Posted 4 years ago

“I first used these products when staying in a small hotel. i was delighted to be given some of the hand wash by the owner and since then have used it constantly and both my daughters are converted to the products too.”

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Posted 4 years ago

“No strong chemicals just beautiful smelling but effective shampoo, conditioner, hand wash and shower gel”

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Posted 4 years ago

“Bought foot balm as a self-indulgent treat whilst on holiday. It is a gift that keeps giving... At the end of the break I pampered my two female companions with a foot massage. They described the experience as bliss. The scent is wonderful. It is non-greasy. and the coolness of the balm adds another refreshing dimension. Stay forever friends with your feet with :Pure Lakes foot balm - you’re so worth it!”

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Posted 4 years ago

“Prompt, beautifully eco-packaged, and lovely products.”

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Posted 4 years ago

Pure Lakes is rated 5.0 based on 1,951 reviews