Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 1,978 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 1,978 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“I am struggling to understand the process of buying additional liquid for the diffuser. Can I buy a litre on line or do I have to pick it up from the coffee shop in kendal”

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Posted 3 weeks ago

“Claire and Gareth are always very helpful if you need to get in touch. Wonderfully scented, natural products. Speedy delivery. Many thanks.”

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Posted 3 weeks ago

“Very happy with my cleanser and lotion from Pure Lakes. Both smell lovely and are very gentle on the skin. My order also arrived really quickly.”

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Posted 3 weeks ago

“Quick delivery lovely scent of items”

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Posted 3 weeks ago

“Wonderful products quick delivery”

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Posted 1 month ago

“Delightful products and honestly made in Cumbria. I came across you whilst staying at Far Sawley although I had bought your products before it was a treat to see exactly where they are made. I bought several products recently as birthday presents for good friends. I don't buy them for myself as my son stocks me up birthdays and Christmas!”

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Posted 1 month ago

“Absolutely brilliant and I'd recommend them!”

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Posted 1 month ago

“Love the fact that I can now drop off and collect refills at Rinaldos”

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Posted 1 month ago

“Wanted to simplify my facial routine, I've always used more natural products but found that my skin still felt like it needed a drink! Bought the soap free cleanser,neroli rosehip facial oil and neroli hydration cream and my goodness what a difference it has made my skin feels hydrated...even first thing in the morning! Also love that the products are made in my most favourite place in the world ....Well done Pure Lakes👱‍♀️❤️”

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Posted 1 month ago

“Love the difusser and thank youn for replacing the damaged item so quickly.”

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Posted 1 month ago

“My purchase was a very well received gift for someone else. They confirm that it is really lovely. However I was surprised to find that a cream priced £11 20 on the site would end up being - after taxes and postage -£26!”

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Posted 1 month ago

“I have been using this for about 3 years it's gorgeous. I have allergies and this is the only product I have found other than soap that I can use. It has a lovely smell and leaves my skin refreshed.”

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Posted 1 month ago

“I bought a small bottle of your hand lotion for my friend who sadly has just been diagnosed with cancer. It’s her birthday today so I gave her the full sized grapefruit hand wash and basil and orange hand and body lotion which she loves. The lotion rubs into the skin so well and leaves the skin feeling cared for but the smells certainly lift the spirits…. (she says) … and I’ve got to agree. Amazing products!”

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Posted 1 month ago

“Shampoo is excellent. Candle too. Adore the Orange scents. Well worth indulging. Thanking my sister for the gift voucher that let me choose these yummy products.”

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Posted 1 month ago

“I ordered the face wash, having bought some on a visit to the lakes in The summer of 24. It's beautiful and I love the soft skin and clean feel it leaves on my skin. I will obviously be ordering more when this one has gone, but it does last a long time as you do not need to use too much Just as a note when I ordered I mentioned that a Christmas gift shower gel had not had the top on properly and had leaked .... it was just for info. To ensure it didn't happen to others. I was delighted when my face wash arrived to find a lovely complimentary lip balm in the package as an apology. It was not necessary but what excellent customer service thank you so much”

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Posted 1 month ago

“The goods purchased smelt lovely as always and are of excellent quality, especially the hand cream and beautifully packaged. I did have some issues with the website which I found quite difficult to use.”

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Posted 2 months ago

“Would highly recommend theses products, carefully packaged, arrived in good time”

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Posted 2 months ago

“The quality of these products is amazing. The aroma of them is so nice and refreshing. I love the fact that they are refillable too Thank you”

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Posted 2 months ago

“Excellent service and a perfect gift for Christmas. The handwash was a present for my son as it reminds him of his honeymoon stay in the Lakes.”

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Posted 2 months ago

“Great product with great service x”

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Posted 2 months ago

Pure Lakes is rated 5.0 based on 1,978 reviews