Login
Start Free Trial Are you a business?? Click Here

Pure Lakes Reviews

5.0 Rating 1,895 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 1,895 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
13
Anonymous
Anonymous  // 01/01/2019
Returning customer. Love these products. Highly recommended
Helpful Report
Posted 1 year ago
I love Pure Lakes and if I were richer I would only wash on their shower gel. Lemongrass is amazing scent and transports me back to my holiday in the Lakes where I discovered it.
Helpful Report
Posted 1 year ago
The usual great quality and quick delivery. The shampoo smells delightful and leaves my hair really soft. The grapefruit shower gel - delicious really wakes me up in the morning
Helpful Report
Posted 1 year ago
Really good delivery time after ordering lotion. Will certainly use them again and try other products.
Helpful Report
Posted 1 year ago
I love the smell of the grapefruit and lemongrass mix - I re-purchased the diffuser and shower gel and it instantly brings me back to a lovely trip to the lakes last year !!
Helpful Report
Posted 1 year ago
Lovely products and would recommend everyone giving them a try. Love the wonderful aromas!
Helpful Report
Posted 1 year ago
Products always arrive very quickly and carefully packaged. Every thing smells beautifully natural and is gentle on my skin.
Helpful Report
Posted 1 year ago
Love love the grapefruit and lemongrass handwash! Used at my friends .....went straight home and ordered 😁
Helpful Report
Posted 1 year ago
I came across Pure Lakes products whilst staying at The Bridge Hotel in Buttermere. The products were supplied to use in the en suite facilities. Pure Lakes shower gels and soaps had a fantastic aroma and left the whole body feeling refreshed. I bought on check out and also have bought since via the Pure Lakes website. The whole purchase process was excellent, and the products arrived very quickly.
Helpful Report
Posted 1 year ago
Lovely products as ever with great service. Everything is kind to my skin
Helpful Report
Posted 1 year ago
Haven't tried all the products I bought yet but very happy with the Chamomile hand balm. Keeps my hands soft and smells heavenly. Also very satisfied with customer service re shipping and VAT discount. Thanks so much Craig and Gareth!!
Helpful Report
Posted 1 year ago
I purchased a gift from Pure Lakes for my friend as she moves into her new home. Ideal gift
Helpful Report
Posted 1 year ago
Delightful products recommended excellent service
Helpful Report
Posted 1 year ago
The holiday Chalet my wife and I used in the Lakes used Pure Lakes hand wash - enjoyed it so much we bought some direct for our home. Delivery and ease of order was excellent. Would highly recommend.
Helpful Report
Posted 1 year ago
My family stayed in an Airbnb near Penrith recently. All of the bathrooms were stocked with Pure Lakes products....shampoo, conditioner, shower gel, hand cream, soaps etc. They were superb and were all in biodegradable packaging that could be refilled. So, I knew what to buy for my sister's birthday a few weeks later. As she lives some distance from me, I asked for delivery directly to her. After placing the order, I received a message informing me that the Company was in the middle of moving premises, so there could be a delay but, if the order was urgent to contact them. I did so, and wonderful Gareth promised to dispatch the order that day. True to his word, he did and the package arrived in time for her birthday. My sister loves the products and will, definitely be ordering refills.
Helpful Report
Posted 1 year ago
Amazing product for smell and presentation, absolutely love the hand soap, cream and shower gel of sweet basil and orange. It’s great too that you can refill your bottles. Definitely recommend and look forward to my next order.
Helpful Report
Posted 1 year ago
Very helpful staff and good products.
Helpful Report
Posted 1 year ago
A Company on the up due to great products .Good luck.
Helpful Report
Posted 1 year ago
Love the products, and the ethics.
Helpful Report
Posted 1 year ago
Thank you, such lovely products, beautifully wrapped with gorgeous card and message. Thanks for sending a second parcel foc, when first didn’t arrive (I made a mistake with the address). Cannot fault the service 💗
Helpful Report
Posted 1 year ago
Pure Lakes is rated 5.0 based on 1,895 reviews