Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 1,946 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 1,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Lovely products that are always received with delight. They are now the go-to presents for birthdays and Christmas!”

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Posted 2 years ago

“Beautiful products..all given as presents .will order more in New Year for myself.excellent service even in the post strike only waited a day for delivery .”

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Posted 2 years ago

“Hi - I'm sure the product is lovely but I can't review as was unable to pick the order up from your padlocked premises in Staveley. Who shuts the Friday before Christmas?! Had to get an emergency replacement present for my wife instead.”

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Posted 2 years ago

“Fabulous smells and no harsh chemicals. Wonderful products, thank you so much.”

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Posted 2 years ago

“It was great to be able to sample the products that were in the property that we were staying in during our recent long weekend visit to the Lake District. This certainly prompted us to buy these products, in particular as presents for Christmas, and of course to use ourselves. Online ordering was easy and delivery was fast. We will be recommending these products to friends and colleagues.”

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Posted 2 years ago

“Such a lovely company, great customer service and 5* products.”

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Posted 2 years ago

“Lovely products that it’s a pleasure to use knowing its ethics and careful production in a small company”

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Posted 2 years ago

“Excellent quality handmade products.”

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Posted 2 years ago

“This is my third online purchase from Pure Lakes and prior to that had purchased their muscle and joint balm from a farm shop in The Lakes. As the muscle and joint balm was so lovely, I decided to try their skin care. At the time I was suffering with painful and itchy and dry skin around my eyes their skin care range has been gentle to use and has cleared this right up! I find the hydration cream just perfect for my skin - very moisturising - and I highly recommend you giving it a try.”

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Posted 2 years ago

“Recent orders have gone to addresses in the U.K. and the recipients have not sent any feedback yet! In my own experience, they will be delighted! I had a problem with payment details - billing address. One order seemed to be coming back to me as well as being paid for by me so I sent an urgent e-mail to intercept the problem. It was picked up quickly and rectified. A real customer service! The rest of this e-mail is 'redundant' as I have had no feedback from the lucky recipients.”

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Posted 2 years ago

“We love the product range, the variety is amazing, and the products are superb.”

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Posted 2 years ago

“We helpful if you ring up about their products. Good quick service”

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Posted 2 years ago

“Great quality.”

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Posted 2 years ago

“I love these products. My skin is so much better since starting to use pure lakes.”

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Posted 2 years ago

“Excellent service. When the soap I ordered wasn’t available I was informed quickly and offered an alternative Then when my order arrived a little extra gift of lip balm was a lovely surprise!”

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Posted 2 years ago

“Excellent quality products. Gorgeous scents. Really impressive, personal customer service. Couldn’t recommend enough.”

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Posted 2 years ago

“Fabulous products !”

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Posted 2 years ago

“We have not received the order and can not leave a review .”

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Posted 2 years ago

“Finally my old skin routine came to an end and I wanted to go more environmentally friendly and support a small business. I'd seen Pure Zlakes goods around in Ullswater and seen a program on TV that featured them too and couldn't wait to get my new goods. I experienced Great service, professional and efficient even when I'd forgotten something and after one email I got the two orders combined. The products are devine- and my skin feels very nourished and fresh. My hair appears to be very soft and shiny and I love the smell of the shampoo.”

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Posted 2 years ago

“The 1st time I tried Pure Lakes was at a B&B. Just loved the scent and how it made my skin feel after using the shower gel and lotion. So I was really pleased that i could order online. I bought Christmas presents for my friends. Thank you.”

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Posted 2 years ago

Pure Lakes is rated 5.0 based on 1,946 reviews