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Pure Lakes Reviews

5.0 Rating 1,979 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 1,979 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
14
Anonymous
Anonymous  // 01/01/2019
Excellent service - quick delivery Products live up to their advertisements Will be ordering again
Helpful Report
Posted 4 months ago
I love all your products. Facecleanser is good a bud and toilet soap lasts.n
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Posted 4 months ago
I absolutely love, love, love every item purchased from Pure Lakes and being a repeat customer, there have been several over the years. Grapefruit and lemongrass being my absolutely favourite, the smell is so fresh and vibrant - I have not come across anything yet that comes close!
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Posted 4 months ago
We loved the shower gel and bath foam when we stayed at a barn in the Lake District. I placed an order and my family and friends are going to have a treat for Christmas- how lucky are they. Thank you Pure Lakes
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Posted 4 months ago
I came across Pure Lakes by chance, given its chamomile and lavender liquid soap and lotion as a gift. Liked it very much, searched online and happy to see that they sell refillls, saving on packaging and more economical. Love the ethos and the products that I reordered. Very happy customer.
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Posted 4 months ago
Such a wonderful local company who I have supported and watch grow over the years. Ordering is easy and their products top quality. Costomer service is second to none. They are also considerate of the environment in that they offer refills and packaging is kept to a minimum.
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Posted 4 months ago
I’ve bought quite a lot of Pure Lakes products over the years and have never been disappointed. I’ve recently bought the travel gift sets to give as Christmas presents and am delighted with how they look in the packaging, although I haven’t actually used the contents myself. However I know from past experience that they will be lovely.
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Posted 4 months ago
Absolutely excellent product. 100% recommended to use.
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Posted 4 months ago
Absolutely love the grapefruit and lemongrass hand and body lotion and the hand sanitiser , I’ve bought the hand and body lotion a few times , it smells gorgeous as well ,and the best hand sanitiser is the I’ve ever used . Great customer service and speedy delivery every time
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Posted 4 months ago
My order came so quickly.
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Posted 4 months ago
I've always loved the product, but the customer service is just spot on. It always feels like a very personal approach, with genuine care for getting it right. Thank you!
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Posted 4 months ago
I bought the aloe vera and tea tree face wash and gel because I wanted something soothing for my sensitive scalp after losing my hair during chemotherapy. The tea tree helped to prevent spots developing too. Perfect for what I needed and smells lovely too.
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Posted 4 months ago
As always my Pure Lakes order arrived very quickly. One of the items I had ordered the bottle size was out of stock so a bigger bottle was substituted at no extra cost to me with a hand written note appologising. Brilliant products, excellent service! Pure Lakes deserve all the awards they receive. Would 100% recomend.
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Posted 4 months ago
Lovely smell and quality - a win all round.
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Posted 4 months ago
Love , love , these products used them in the gilpin hotel and just had to have some for home !!
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Posted 4 months ago
I csme across Pure Lakes products at a farm guesthouse in the summer and was instantly and pleasantly surprised. I have an aversion to highly scented bathroom products many of which which can feel slimy on the skin. Where possible I like to use environmentally friendly items with no unnecessary additives. Pure Lakes products are now a firm favourite! My order was so beautifully packaged and delivered promptly. Thank you Pure Lakes 👏👌🏼
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Posted 5 months ago
Lovely Room fresheners.
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Posted 5 months ago
Love Pure lakes products Rose and geranium is my absolute favourite. Have purchased before and will again. Recommend them highly.
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Posted 5 months ago
Absolutely love the scents of shampoo and shower gels. Bought some as gifts and feedback was tremendous. Consequently I have placed another order for Christmas presents. The service from Pure Lakes has been very good, especially when I was ordering and put the wrong quantity down, but they sorted me out. Much appreciated.
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Posted 5 months ago
Excellent service, my product was dispatched and arrived very swiftly
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Posted 5 months ago
Pure Lakes is rated 5.0 based on 1,979 reviews