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Pure Lakes Reviews

5.0 Rating 1,898 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 1,898 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
13
Anonymous
Anonymous  // 01/01/2019
Never really invested in a skin care regime but my skin has never looked so good
Helpful Report
Posted 3 years ago
We visit an hotel in Keswick which uses your products(Lakeside) and loved the scent. We bought some and because we were unable to visit, I decided to get some for my daughter as we had run out of it. I was delighted with the speedy service as the item arrived the day after the order was placed.
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Posted 3 years ago
Beautiful products. Really fast delivery and expert packing. You can really tell that this family business cares about its products and customer service. 5 stars.
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Posted 3 years ago
Having been a customer of Pure Lakes for a number of years I can vouch for their great customer service, their excellent packaging and delivery. But what makes Pure Lakes stand out is the excellent range of effective and healthy products that they make, and the care that Gareth and Emma take in running their business ethically and conscientiously. I recommend them glowingly and often.
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Posted 3 years ago
I bought your product as a gift but I did treat myself to the hand balm which is gorgeous. Will definitely buy from you again.
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Posted 3 years ago
I love a product that is as natural as possible and that smells wonderful, and Pure Lakes products score high on both counts. Affordable, as well.
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Posted 3 years ago
Bought for my mother in law for Mother’s Day and she was really impressed! Lovely packaging, smell and quality of product
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Posted 3 years ago
I’ve recently purchased some of the pure lakes hand wash. This is a repeat purchase as the smells are incredible and the hand wash has a lovely luxurious feel. The customer service is exceptional and the products always arrive well packaged. Ive never been disappointed with the Pure Lakes products. They are a lovely gift idea but also an affordable treat for myself. Already eyeing up my next purchases!
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Posted 3 years ago
Fabulous service; my first order was ready for collection the next day and my second order was received by delivery within two days.
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Posted 3 years ago
I can highly recommend Pure Lakes. Their products are outstanding and made with love. Try them and you will see.
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Posted 3 years ago
Love the shower gel the smell of the grapefruit & lemongrass is amazing & first class service.
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Posted 3 years ago
I love the fact I can go and collect & the containers are refillable.
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Posted 3 years ago
Fantastic products which smell amazing. The refill service is a brilliant addition and so easy to use.
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Posted 3 years ago
Products sent very quickly. I like that I can return the containers for recycling
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Posted 3 years ago
Brilliant products, very caring owners, excellent, prompt delivery. I did click and collect with my last order. I ordered in the car park and five minutes later collected my order which was Lavender and Geranium hand wash refills. Lovely fresh fragrance on which everyone comments. I have never been disappointed with any of the superb products I have bought from Pure Lakes.
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Posted 3 years ago
The diffuser is the best I've ever tried. Brilliant quality. Really chuffed with the sample too. Wish they include a sample of another fragrance as I'm tempted to try the others
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Posted 3 years ago
Very easy to order and collect
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Posted 3 years ago
Excellent service, fantastic products, offering a refill option is fantastic!
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Posted 3 years ago
We first smelt the gorgeous smell of Pure Lakes Grapefruit and Lemongrass when stopping in a B&B in the Lake District a few years ago and loved the smell so much we have bought it ever since. This time I also bought the diffuser so now the whole bathroom has the lovely fresh smell. Highly recommended
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Posted 3 years ago
Our daughter was very pleased with the grapefruit and lemongrass Pure Body gift set you sent her. She especially commented on how well it was presented and gift wrapped. It was a simple purchase/ordering process and a very successful gift!
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Posted 3 years ago
Pure Lakes is rated 5.0 based on 1,898 reviews