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Pure Lakes Reviews

5.0 Rating 1,896 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 1,896 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
13
Anonymous
Anonymous  // 01/01/2019
The refill policy is so easy and quite fun too. It always baffles the lady at the post office when I tell her the parcel contains an empty bottle. The products are returned very quickly. We have used the same box a number of times and hope to do so for many more to come. X x
Helpful Report
Posted 2 years ago
The website is lovely – with a good variety of products and gift packages. Communication was clear and prompt and delivery timely. I would definitely order from Pure Lakes again.
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Posted 2 years ago
Lovely product, thrilled with it.
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Posted 2 years ago
I love Pure Lakes products and have been buying them for a few years. The refill service is great and arrive back quickly.
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Posted 2 years ago
Love your products. Service is quick and good value.
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Posted 2 years ago
Great company and products. Prices good for such pure lotions. Delivery also good.
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Posted 2 years ago
beautiful products really feel pampered
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Posted 2 years ago
Items arrived really quickly, wonderfully packaged in eco friendly packaging. I purchased the shower gel, shampoo, face wash and skin hydration cream. They all smell beautiful and I love that they only contain natural ingredients and I can send them back for refill so the bottles aren’t going to landfill.
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Posted 2 years ago
Excellent products, just wish hand cream in a better storage pot for handbag ideally similar to hand sanitizer possible the 100ml bottle with some way to de-cant as you do with the large sanitizers
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Posted 2 years ago
This the third bottle of hand wash I've had , just love the smell of the lemon grass and grapefruit..packaged with great care .and very quick delivery. Would recommend to purchase from pure lakes ...
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Posted 2 years ago
I received a bottle as a present and loved it. So decided to order some as presents for other people. Love the smell and it’s not wet like other ones
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Posted 2 years ago
The products are excellent and the delivery was very quick. Nice natural products.
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Posted 2 years ago
My body oils smell wonderful , it’s so nice putting them on after a soothing bath .
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Posted 2 years ago
I am so pleased I have discovered this company. Found out about it after watching the service station programme on TV. I love everything about them (from the Lakes - LOVE LOVE LOVE the area), company ethos, natural products, refills available, fantastic prices, excellent customer service and last but certainly not least the products. Keep doing what you are doing!
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Posted 2 years ago
We regularly order from here - just beautiful products that are such top quality and made kindly to the environment. Our favourites are the hydrating hand balm, diffusers and anything grapefruit and lemongrass!
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Posted 2 years ago
I first bought the hand sanitiser when on holiday in the lakes last year. It was being used in a shop I visited in Keswick and I loved it so much I had to buy. I was delighted to find, when I run out, I could purchase online. I also purchased the lip balm. Love these products and online service was fabulous.
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Posted 2 years ago
Love the products, especially the scent of grapefruit and lemon grass shower gel. Have slight difficulty opening them.
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Posted 2 years ago
Gorgeous night quality products, used them in a Lakes hotel and had to have some of the products for home
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Posted 2 years ago
Lovely ethos and great products
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Posted 2 years ago
Well packaged and quick delivery.
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Posted 2 years ago
Pure Lakes is rated 5.0 based on 1,896 reviews