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Pure Lakes Reviews

5.0 Rating 1,896 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 1,896 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
13
Anonymous
Anonymous  // 01/01/2019
My first experience of sending for refills and I couldn’t believe the speed with which I received them back. I will certainly continue to do that.
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Posted 2 years ago
Lovely products. Good to find a nice company
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Posted 2 years ago
Great service and a fabulous product.
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Posted 2 years ago
I was pleased with my purchase and the prompt delivery đźšš
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Posted 2 years ago
Excellent quality, products are really very good and so lovely to use.
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Posted 2 years ago
I purchased the items as a gift for my daughter in law and she was very pleased. She had used Pure Lakes before as she prefers natural products. Another positive point is the recycling and packaging of products. Great!
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Posted 2 years ago
As always, the products are excellent and representative of the Cumbrian ethos. I have purchased several different items and they do not disappoint. The Grapefruit and Lemongrass hand balm is superb. Delivery is fast and efficient. Well done to all at Pure Lakes.
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Posted 2 years ago
I was very impressed by the quality, texture and delicate perfume of my hand cream. I found it absorbed easily into my skin and it took away all the dryness. I shall certainly purchase it again since I use it daily and was first introduced to it as a gift from my daughter in law from a shop in Kirkby Lonsdale. Many thanks.
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Posted 2 years ago
Love pure lakes products and great customer service will definitely buy again
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Posted 2 years ago
Pure Lakes are a small family business, they are very helpful and efficient. I place an order and it’s delivered within 3 days.
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Posted 2 years ago
Absolutely love all the Pure Lakes products. I have been using the soap free cleanser, eye cream and face moisturiser for about 6 months and all are making such a difference to my skin. Looking and feeling so much softer and healthier! I’ve also recently purchased the hand and foot cream. Both have a rich moisturising effect as I spend a lot of time outdoors and these products are fantastic to help repair and protect. I also think the refill service is great.
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Posted 2 years ago
Very happy with the purchase my wife loves the product's. Even better they're local
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Posted 2 years ago
Absolutely love Pure Lakes products. They smell amazing and are good value for money compared with similar brands.
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Posted 2 years ago
I have leg cramps and restless legs when I get a flare up I apply the muscle and joint balm, for me it works a treat. I usually buy enough for a year when I visit the Lake District would highly recommend
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Posted 2 years ago
Really good product, like the smell the product had leaked in delivery.
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Posted 2 years ago
Good quality and super quick delivery
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Posted 2 years ago
Lovely products. Arrived really quickly. I could smell the beautiful products before I opened the box!
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Posted 2 years ago
We love the Pure Lakes product range, they are truly inspired, and make you feel special
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Posted 2 years ago
I have used the return the original for refill facility online for the first time and it went very smoothly. It is a great idea especially with the discount.
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Posted 2 years ago
Pure Lakes provide a very efficient service and excellent products; we have been buying hair and face products for several years and using the excellent refill service. The refills are returned very quickly. It is good to support an independent, family owned business in Cumbria.
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Posted 2 years ago
Pure Lakes is rated 5.0 based on 1,896 reviews