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Pure Lakes Reviews

5.0 Rating 1,951 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 1,951 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
13
Anonymous
Anonymous  // 01/01/2019
Amazing products, ordered the rose hydrating moisturiser, the soap free facial cleanser and exfoliator, the body butter and dry skin balm. I have very dry, eczema prone and sensitive skin and tend to be allergic to most products I use, however, all these products are fantastic. They have really hydrated my face and I’ve definitely noticed an improvement in my eczema, will be buying more of these products in future. Highly recommend, I also love how they are all sustainable and you are able to get refills.
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Posted 4 years ago
All the products I have tried have been lovely. The hand sanitizer smells amazing and leaves my hands so soft.
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Posted 4 years ago
Love using them. Just recommended a friend!! Thank you x
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Posted 4 years ago
Someone gave me a couple of your products for Mother's Day and I was so impressed with them that I have bought some for my granddaughter after she gave birth to her first baby and our great granddaughter! Would recommend them to anyone and the customer service was excellent.long may you continue!
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Posted 4 years ago
We came across Pure Lakes products (shampoo, conditioner, handwash) at a cottage we were staying at near Staveley and were quite taken with them so much so that we ordered some sweet basil and orange on line. The service was excellent and we were able to pick the order up from the factory the next day - no hassle. Will buy more in the future.
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Posted 4 years ago
I trust in Pure Lakes products and have been using them for some years now. My skin has benefited so much from them, being so natural and safe with no nasty ingredients which is extremely important to me. I would say though, there was a plastic seal around the top of a product in my last order which took me nearly 15 mins to 'pick off' even with glasses on and small scissors which was very annoying and surely unnecessary. Would be pleased not to have to do that again! But otherwise genuinely lovely products 😊
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Posted 4 years ago
Amazing scent, smells like a beautiful spa, so luxurious to have that in your own home. Excellent service too. Great products with eco credentials, couldn’t ask for more.
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Posted 4 years ago
A lovely product, which I use myself and buy for friends and family. I am extremely impressed with the staff that dealt with my first order. They even rang me up to ask if I wanted to put a message in my present for my daughter.
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Posted 4 years ago
I bought some of the “handbag” size lemongrass hand sanitisers for my friends and me, very prompt service and we are delighted with the divine fragrance. Sanitising is now an enjoyable experience!!
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Posted 4 years ago
Discovered these wonderful, fragrant toiletries while on a weekend break in the lakes. Just the best there is, The Lavender and Chamomile Silken Bath Foam is Amazing. Will be ordering again very soon
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Posted 4 years ago
I am delighted with my purchase of the grapefruit & lemongrass hand wash. It smells divine.
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Posted 4 years ago
Very helpful in advice for products to suit my skin. Moisturiser absorbed easily into my face leaving it lovely and soft. I will be continuing to purchase when I run out.
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Posted 4 years ago
Excellent product- Gorgeous fragrance
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Posted 4 years ago
Absolutely love the lavender and chamomile range, first tried it at the tranquil otter log cabins in Cumbria, and have wanted to purchase ever since, so glad I did, the smell lasts forever and the moisturizer really works
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Posted 4 years ago
Lovely products, beautifully packaged which arrived quickly after ordering. Queries to the company were answered promptly. Perfect for gifts or for a treat for yourself.
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Posted 4 years ago
Super products, good service and quick delivery.
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Posted 4 years ago
First come across the hand soap and moisturiser is dobson and parnell (a Newcastle restaurant). The lavender and chamomile smells amazing. Had a query with an order which was dealt with in very quick time and with great care. Amazing products and attention to detail. Highly recommended.
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Posted 4 years ago
Ordered hand wash that i had used whilst our stay in Cumbria, loved the smell, box was damaged when it arrived and the website clearly stated that a complementary hand balm would be given to keyworkers, i noted this to the team who apologised and said they would ‘change the wording’ on the website as it wasn’t correct!!!-
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Posted 4 years ago
I have just purchased a selection of hydration creams to try. I have very sensitive skin but these are gentle, really do hydrate and smell divine. The geranium,lavender and ylang ylang is a perfect, light, day cream and the Neroli,rosehip and frankincense a luscious night cream . I’m delighted to have discovered Pure Lakes !
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Posted 4 years ago
Lovely collections. My favourite is the grapefruit and,lemongrass hand wash .
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Posted 4 years ago
Pure Lakes is rated 5.0 based on 1,951 reviews