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Pure Lakes Reviews

5.0 Rating 1,898 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 1,898 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
13
Anonymous
Anonymous  // 01/01/2019
I first used pure lakes in a hotel in the Lake District, came straight home and placed an order. This is my second order and I’ll keep using.
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Posted 4 years ago
Amazing products that smell and feel amazing. Their customer service deserves 10 stars!!! Gareth resolved query quickly & promptly and went the extra mile to make sure all was fine!. Thanks again!!
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Posted 4 years ago
Heaven sent or Heavenly scents? Both! I've seen a marked improvement in the condition of my skin since using Pure Lakes. I have psoriasis, and it's certainly less angry and not itchy after a week of use. I've been using Geranium and Rose shampoo, conditioner and shower gel which smell divine. I swapped out our old favourite Lemongrass and Grapefruit handwash for the Rosewood and Blackpepper World Heritage as a change, and it's is a big success with the family. Of course that smells gorgeous too. Click and Collect from Staveley was a doddle and shipping to home in Sussex has always been very speedy.
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Posted 4 years ago
Fantastic service, arrived the day after ordering. Packaged beautifully. A gift for my husband birthday next month x
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Posted 4 years ago
Excellent products they smell and feel great on the skin. Prompt swift delivery.
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Posted 4 years ago
Lovely products which smell amazing. Good but effective for delicate skins
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Posted 4 years ago
I cannot commend Pure Lakes highly enough. Whatever product I buy I am delighted with, especially the muscle and joint balm cream, which to me is nothing short of a miracle cream for my arthritic joints. I don't understand how it works, but it just does! Their customer service too is second to none and a fine example to others. May Pure Lakes continue to flourish.
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Posted 4 years ago
Lovely face cream smells divine. Have to be careful with my skin because I have rosacea but this product is great.
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Posted 4 years ago
Very prompt delivery, lovely products particularly the soothing eye gel
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Posted 4 years ago
Beautiful handmade products and great customer service
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Posted 4 years ago
I’ve recently purchased the one litre shampoo/body wash. The smell is lovely, it doesn’t have a great deal of lather which I prefer. (natural is best) I continue to be a huge fan of these products. A little goes along way. I’m a very satisfied customer.
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Posted 4 years ago
I love these products!
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Posted 4 years ago
I love everything about this quality brand. Your products are lovely and I look forward to reusing my bottles and containers with your refill service.
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Posted 4 years ago
First came across these products in a very un-glamorous fashion....Using Pure Lakes soap in a cafe toilet!! The smell was heavenly, and I just had to try some for myself. I am working my way through the range, including shower gel, shampoo, conditioner, hand soap and cream - all are delightful and great natural products, which I’ve since recommended to my nearest and dearest. Fast delivery too 😃😃
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Posted 4 years ago
Lovely products, and exceptional customer service.
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Posted 4 years ago
Very quick delivery of my order. Bought 3 products. Have only tried the lip balm so far. It applied very smoothly, no overpowering scent. Was not hard and waxy, not was it oily. Would recommend.
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Posted 4 years ago
Extremely please with all the products. Very good quality at affordable prices.
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Posted 4 years ago
I just love Pure Lakes' products. They smell devine and the fact that they are all made from natural ingredients and locally made - makes them more interesting to me. The products and packaging all look so fresh and clean. I like the fact that you have the choice as to whether you buy the products with or without cartons and also that you save money if you buy without. Lovely to have the boxes if they are presents. I like that Pure Lakes have a service for you to get refills on your previously bought products. This an excellent way to help the environment while saving money too. The website is clear and easy to use as is the online order service. Deliveries arrive quickly so you can start using the amazing treats straight away. I have even taken some to friends in Spain as presents. Thank you Pure Lakes.
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Posted 4 years ago
Amazing scents, beautiful toiletries, and lovely to support a small company in the Lake District. Would (and have) recommend to family and friends.
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Posted 4 years ago
Only just discovered this really great range of products and rolling it out to our family and friends. Only tried the hand wash and hand sanitiser so far and both are a pleasure to use. Looking forward to expanding our use of these fabulous smelling products as they make the bathroom area smell wonderful, during and after use!
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Posted 4 years ago
Pure Lakes is rated 5.0 based on 1,898 reviews