Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 1,896 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 1,896 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 27th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and product quality is exceptional 😀”

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Posted 2 years ago

“I used the post and refill service,great idea and super way to reuse containers. My order was returned to me the next day,so super service as well.”

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Posted 2 years ago

“The products are just beautiful with the most wonderful fragrances and the refill service is a great idea. Of all the sleep sprays out there the Pure Lakes product seems to work for me. I've purchased Reed diffusers, body washes and lotions and have been delighted with them all.”

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Posted 2 years ago

“Excellent products with a wonderful fresh scent, that lasts. Love the smooth texture and feel of the hand and body lotion. Great idea to sell without the box.”

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Posted 2 years ago

“Just wonderful.”

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Posted 2 years ago

“Great friendly team. I was able to call into the office as i live locally. Love the products and I will continue to use them.”

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Posted 2 years ago

“Customer service was superb. Big shout out to Gareth! I love my reed diffuser. Thank you so much.”

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Posted 2 years ago

“I was introduced to Pure Lakes products at a recent hotel stay and was immediately impressed. First the fragrance hits you in a calming way and then the pure luxury of the products on my hair and skin was beautiful. I’m addicted, even bought some for my best friend.”

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Posted 2 years ago

“We Love Pure Lakes!!! Absolutely gorgeous Made in the Lake District products ! We are on our second order of Neroli and orange shower gel and body lotion & grapefruit and lemongrass handwash and lotion. The products last, feel fabulous on your skin and are natural. The ordering and delivery were super smooth and on time. Everything is packaged beautifully. The products smell divine and are lovely to use. I especially like the ethos of the company that they are supporting local skilled crafts people who obviously have huge pride and passion in the business and that the owners are involved in the business on a day to day basis. It really makes a huge difference and we will definitely order again. I genuinely believe they really care and I am always happy to spend my hard earned cash with companies that actually value your business and want their staff to have a good working relationship. We discovered their products at a brilliant guest house called The Mount where we stayed so thanks to them too! Keep up the fantastic work!”

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Posted 2 years ago

“Lovely product! Refill service is great and I was very pleased you even used the same box to send me back the refilled jars 😊. The NHS discount is much appreciated too.”

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Posted 2 years ago

“Lovely products and friendly service Family loved their present too”

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Posted 2 years ago

“I stayed in an Airbnb in Kendal and they had the pure lakes shower gel in the bathroom. It was so lovely, that as soon as I got home, I had to buy some! It smells heavenly.”

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Posted 2 years ago

“Tried the shampoo whilst staying at Mirefoot Cottages (another 5 stars!) I decided to order for myself. Love the squeeky clean feel after washing and the smell is amazing. Its like having a mini spa whilst washing your hair!”

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Posted 2 years ago

“Fast delivery and smells beautiful x”

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Posted 2 years ago

“Love all the products I’ve tried so far but the dry skin balm is an essential for any one with dry hands! Highly recommend”

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Posted 2 years ago

“Absolutely love my Pure Lakes skin products. Natural & in expensive. Simple packaging & great customer service 😊”

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Posted 2 years ago

“Wonderful moisturiser and beautiful fragrance. I bought this as a gift for my mother on Mother’s Day and she was very pleased.”

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Posted 2 years ago

“Not only the products are amazing and they are the best I have had, but also the business is so personal and lovely it touches my heart. I requested 3 different shower gels and one didnt have a box because they ran out of the boxes for them. The Pure lake team sent me the loveliest little card apologizing for that and sending me a free heart-shaped soap. It was just the perfect box to receive and put a smile on my face. Thank you for being so personal and amazing.”

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Posted 2 years ago

“Brilliant products, efficient service, quality and value for money.”

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Posted 2 years ago

“Best diffuser ever”

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Posted 2 years ago

Pure Lakes is rated 5.0 based on 1,896 reviews