PureSleep Reviews

Name: PureSleep
Address: 700, Larkspur Landing Circle, Suite 245, Larkspur, California
Rating: 4.26

4.3 Rating 1,340 Reviews

81 %

of reviewers recommend PureSleep

4.3

Based on 1,340 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PureSleep 5 star review on 7th September 2022

Cathy Pitt

Anonymous

Anonymous // 01/01/2019

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“Has helped me and my wife!”

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Posted 3 years ago

“Received product in a usual sealed cardboard box but the box the device was in was crushed and opened and there are no directions. Honestly it look like an open box return which I am certainly not excited about putting in my mouth for 8 hours a day. Admittedly the device is wrapped loosely in plastic. Not as excited about the potential of your product”

Helpful Report

Posted 3 years ago

Jeffrey, apparently your order was severely damaged in shipping. We're very sorry! Please contact our USA-based customer support representatives and explain the situation. If your PureSleep is still within our guarantee period, they can send you a new postage-paid PureSleep device for free. We'll even include an individualized, postage-paid return shipping label for you to use to return your old device. Just remove your new PureSleep from the box, replace it with your old one, seal it back up, apply the return shipping label and drop it in any USPS mailbox. You’ll conveniently have a new one within days and it won’t cost you a cent. You can call our customer support department at 866-879-3777, Monday through Friday from 8:00 AM to 8:00 PM, Eastern Time, or you can go to our website and send us an email by clicking on our “Support” tab. Or if you just need the instructions, you may download our instruction booklet from our website by clicking on the "Support" tab at the bottom of the landing page and then clicking on "Instruction Booklet" link.

Posted 2 years ago

“An inexpensive way to sleep better for me AND my wife!”

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Posted 3 years ago

“I have been using PureSleep for decades since I ditched my CPAP. No more snoring or heart stopping wake ups. I do have diagnosed sleep apnea but I don't know what "obstructive" really means. All I know is that I get a good night's sleep (8 hours).”

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Posted 3 years ago

“I tried several devises in the past and find Pure Sleep to be the most effective and most comfortable.”

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Posted 3 years ago

“Been using PureSleep for several years. I am a repeat purchaser and will continue to be one. Quality product that solves my snoring.”

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Posted 3 years ago

“Does the trick. After a relatively short period of getting used to it, PureSleep has proven to be helpful for both me and my wife.”

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Posted 3 years ago

“I have used PureSleep successfully for many years. Although I have tried several other similar products, I have not found any that have the same performance and comfort. They are also durable, will last many months if properly cleaned after each use.”

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Posted 3 years ago

“The Pure Sleep mouth piece reduces my snoring by 90%.”

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Posted 3 years ago

“Works wonderfully. Happy customer!”

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Posted 3 years ago

“My Wife loves at as i do not snore and keep her awake anymore. It will take a little time to get used to it. So far so good.”

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Posted 3 years ago

“The mouth piece instructions for overbite left it so I could not close my lips comfortably. Besides this is did not eliminate my snoring. Very disappointed.”

Helpful Report

Posted 3 years ago

Marcia, if you're disappointed, so are we, so we'd like to help. The "Overbite" setting is for people who have a pretty "deep" overbite, so if you only have a mild overbite, it may be better to use the "Typical Bite" setting. We can give you a new PureSleep for free so you can try again with that setting. Contact our customer support representatives within our sixty-day guarantee window and explain the situation. They can send you a new postage-paid PureSleep device for free. Your order will include an individualized, postage-paid return shipping label for you to use to return your old device. Just remove your new PureSleep from the box, replace it with your old one, seal it back up, apply the return shipping label and drop it in any USPS mailbox. You’ll conveniently have a new one within days and it won’t cost you a cent. You can call our customer support department at 866-879-3777, Monday through Friday from 8:00 AM to 8:00 PM, Eastern Time, or you can go to our website and send us an email by clicking on our “Support” tab.

Posted 2 years ago

“Thank God I have PureSleep back in our world!!!! My husband ground thru the last one finally, and I ordered another for him. I tell you What a difference in my mood with some sleep without the roars of thunder coming thru! Happy rested wife = Happy life:) Thank You”

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Posted 3 years ago

“I’ve been using it for two weeks now and it has certainly helped me with the snoring although I do still snore but not as loudly or as much. But it has eliminated the sleep apnea and I do not stop breathing at night anymore so I wake up feeling much better.”

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Posted 3 years ago

“Plastic appears harder than before more uncomfortable”

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Posted 3 years ago

“Works great, but has misaligned my teeth after extended use.”

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Posted 3 years ago

“I've been using Pure Sleep for years. I get much more restful sleep using it.”

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Posted 3 years ago

“Worked surprising well to control my snoring for which my boyfriend is grateful! Had to redo fitting instructions a second time for solid fit but was easy to do. Slightly uncomfortable first 2 nights and then no problems after that. You have some drooling during the night so just keep a wash cloth or paper towel on your nightstand. Well worth it as it is a game changer for any relationship.”

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Posted 3 years ago

“WORKS GREAT.”

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Posted 3 years ago

“WORKS GREAT. HELPS WITH SNORING. FITS GOOD.”

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Posted 3 years ago

PureSleep is rated 4.3 based on 1,340 reviews