Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.45

4.5 Rating 1,377 Reviews

86 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,377 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service on arrival and collection was excellent. Staff were confident and courteous.”

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Posted 5 hours ago

“Curtesy of the staff and my car was returned to me on time. 🤩”

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Posted 5 hours ago

“As always a very good experience. I would recommend.”

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Posted 7 hours ago

“Once we found the entrance it was fine! The problem was the supplied directions & Post Code took us the the rear of the car park and not t the actual entrance! The instructions need modifications.”

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Posted 8 hours ago

“On time buses that circle round regularly and easy drop off”

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Posted 9 hours ago

“Easy to book parking online. Check in was straightforward and quick transfer to terminal 5. Bus was outside the terminal when we returned and we were soon reunited with our car. Excellent service, thankyou.”

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Posted 9 hours ago

“I have no idea where our vehicle was parked during the two weeks we were away, but we came back to it covered in filth and bird mess. Disgusting.”

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Posted 10 hours ago

“Quick and convenient! We also used the car wash service.”

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Posted 10 hours ago

“Arrived to parking on Bath road to be greeted by workers leaning on lamp post smoking cigarettes, not the first impression i was hoping. Said good morning and they simply grunted back !! parked the car and walked to reception only to hear and see the workers wheel spin of in a customers car . at least when i collectd my car it seemed okay ! would i use this again ... i dont know !”

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Posted 14 hours ago

“It was quick and easy to book. The car was dropped off and collected at the front of the airport. It was so much better than parking and getting the shuttle—and not that much extra, either.”

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Posted 18 hours ago

“Easy process!”

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Posted 19 hours ago

“So straight forward, was parked up and at the cruise terminal within 30 minutes. Made a quick call when we arrived back and car was out the front waiting. No damage. Perfect end to our holiday will happily use again.”

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Posted 1 day ago

“Great service”

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Posted 1 day ago

“Excellent service from start to finish. Was our 1st time using them and definitely will not be the last.”

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Posted 1 day ago

“Excellent service. Easy booking, reasonable rates and efficient service on the ground. Have used a few times now and it’s always good.”

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Posted 1 day ago

“Great service. Had to change Reg Plate due to car breaking down last minute, but handled no problem. Checked in , no delay, and bus departed within 5 minutes.”

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Posted 1 day ago

“Great easy problem free”

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Posted 2 days ago

“It was so easy using Purple Parking. I had no problems. would definatlely recomend using this company. 5 Star service.”

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Posted 2 days ago

“We always use Purple Parking meet and greet at Luton and they never fail to meet our epectations”

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Posted 2 days ago

“Used Gatwick car park. Went to North terminal. Pro: Cheaper than the others, location is not bad. Con: super unclear where to find the bus when returning. Didn’t find instructions from the website or confirmation email. Spent 30minutes at airport searching the info. No customer phone available.”

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Posted 2 days ago

Purple Parking is rated 4.5 based on 1,377 reviews