Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.46

4.5 Rating 1,419 Reviews

86 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,419 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

Write Your review

Tell us how Purple Parking made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Purple Parking 5 star review on 16th April 2025

Keith Strachan

Purple Parking 1 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy handover and collection.”

Helpful Report

Posted 3 weeks ago

“Reasonable price, clear directions, availability of parking spaces, good bus service to and from the terminal.”

Helpful Report

Posted 3 weeks ago

“Good efficient service, especially considering the turmoil caused due the shut down at LHR as the result of a full scale power outage. One minor complaint and it relates to poor signage / direction at T 5. Carpark Level 4. On leaving the lift the only sign says go the collection desk at Zone ‘A’. But no arrow at indicate which direction Zone A was , hence a very frustrating long walk which after a long haul flight was not appreciated. On making enquiries; no seem to know the existence of Zone ‘A’ ……. Perhaps an obsolete sign which needs replacing.As I say a minor point, but worth considering please.”

Helpful Report

Posted 3 weeks ago

“Very efficient as always and not far to the airport on regular shuttle buses . However shop around as on airport long stay is sometimes cheaper.”

Helpful Report

Posted 3 weeks ago

“generally ok but there should be options to park ourselvrs, and possibly a jump start for those that might need”

Helpful Report

Posted 3 weeks ago

“Easy to book. Good value and very convenient drop off and pick up.”

Helpful Report

Posted 4 weeks ago

“Excellent service every time.”

Helpful Report

Posted 4 weeks ago

“Was very happy till I had to pay for a extra day due to the flight being delayed out of my hands”

Helpful Report

Posted 4 weeks ago

“quick and easy”

Helpful Report

Posted 1 month ago

“Easy, on time, pleasant staff and simple, once you know where the T3 short stay car park is, LHR road signs, so many of these, and harder to work out when dark. This is not Purple parking issue just for people that do not use LHR much it can be a little confusing when trying to find the right car park.”

Helpful Report

Posted 1 month ago

“Everything worked as described. Polite and efficient: I'll be back!”

Helpful Report

Posted 1 month ago

“Great location and everything went smoothly.”

Helpful Report

Posted 1 month ago

“Arrival at Heathrow location could be better sign posted for those not familiar with its access. Passengers had to self determine which bus was departing to which terminal, no announcement by staff. Return pick-up was excellent both from the terminal and at reception”

Helpful Report

Posted 1 month ago

“Really good for ease and time to T5. All staff were pleasant, only grumble is it looked like our car had been in a western shootout on return! Covered in dry mud stains. Would def recommend though”

Helpful Report

Posted 1 month ago

“Easy check in and drop off of keys, straight onto the bus and into the airport. On return the driver somehow got everyone on the bus, once back in the car park again all very efficient and easy.”

Helpful Report

Posted 1 month ago

“Easy pick up, drop off slightly more confusing as directions not clear for South Terminal (North Terminal was excellent) Gatwick. Once we found the drop off everything was very smooth and easy. Thanks”

Helpful Report

Posted 1 month ago

“Meet and greet service at Gatwick North. All very good. Easy to find the drop off and pick up.”

Helpful Report

Posted 1 month ago

“Signage from arrivals to car park needs improving. It was only with remembering original route on arrival that I was able to find my way back.”

Helpful Report

Posted 1 month ago

“Couldn't find directions to the Maple car park at Heathrow (but fortunately I found a previous set) - and there is no postcode for using Satnav. My wait for bus on return was a bit long. However, overall, the service was good.”

Helpful Report

Posted 1 month ago

“The customer service was excellent. Very convenient and easy. However I have given it 4 stars because it’s not clear at all at the terminal bus stop retuning to my car that I needed to get a maple parking express bus. I got on the wrong one and it ended with me taking two hours, a bus and uber journey to get back to my car. The people were very friendly but they did say that this happens a lot. So I wonder if there is anyway you can make it really clear at bus stop 30 at Heathrow that you must get the Maple parking bus, even though the email says purple parking. But like I said I can’t fault the people or the service apart from that”

Helpful Report

Posted 1 month ago

Purple Parking is rated 4.5 based on 1,419 reviews