Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.46

4.5 Rating 1,532 Reviews

86 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,532 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 25th April 2025

Richard Lewis

Purple Parking 5 star review on 16th April 2025

Keith Strachan

Purple Parking 1 star review on 14th April 2025

Anonymous

Purple Parking 1 star review on 10th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to park. Fast and efficient. Minutes from the terminal. Piece of mind.”

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Posted 1 month ago

“Easy parking all as required”

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Posted 1 month ago

“Quick easy transaction. Friendly staff”

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Posted 1 month ago

“very easy and convenient”

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Posted 1 month ago

“Quick transfer to and from Parking to Airport and same on return. Drivers cheerful and efficient. Used them a dozen or so times, will use them again.”

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Posted 1 month ago

“Excellent and very convenient. Friendly helpful staff too.”

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Posted 1 month ago

“More directios to drop off”

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Posted 1 month ago

“Great staff very pleasant and efficient. I was unsure about dropping my car off at Terminal 5 and collecting it at Terminal 4. I should not have worried it all went very smoothly. One piece of advise make sure they have your return flight details correct before you go. I had to use the "autobot" to communicate with them in advance but it was painless.”

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Posted 1 month ago

“I booked this to park at the Radisson Hotel and conference centre with accommodation. The hotel was lovely but very disappointed with fact that I had to try and find somewhere to park which took nearly 45 minutes as the car parking was rammed with no space anywhere luckily eventually I found a disabled parking spot outside one of the conference halls but had to walk a fair distance back to our room which was not ideal.”

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Posted 1 month ago

“Easy to follow instructions. Quick vehicle drop off and collection.”

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Posted 1 month ago

“We parked with Maple car park though purple parking. It was very confusing on pick up as to what bus we were meant to be on as some said purple parking and others says maple! We weren’t the only ones to get on the wrong bus and this added more time onto our return journey. Can I suggest that drivers ask to see tickets so people don’t get on the wrong bus!”

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Posted 1 month ago

“Excellent having the bus stops all around the lot. Makes it very easy to find the car at the end of the holiday”

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Posted 1 month ago

“Parking was fine but hard enough to find a parking space as always eventgough it says space available and the busstope near to the parking space is not functional which is also not fair. Compare to the other parking charges i found stansted parking bit expensive.”

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Posted 1 month ago

“It all worked very well, just what we needed”

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Posted 1 month ago

“Good efficient service”

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Posted 2 months ago

“Thank you for everything, your staff were very good.”

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Posted 2 months ago

“Drop off was fine, though would have been nice to have some more detailed instructions for level of car park, lane to take etc, however when I landed and went to pick the car up it wasn't there and hadn't been dispatched. Even though I had caught the flight I had indicated and the time indicated in the booking the guy on the desk tried to make out is was my fault as I hadn't called to confirm that the plane had landed on time. I pointed out that I normally don't have to phone, nobody told me that I had to phone, cars are normally dispatched according to the booking information. Why do you ask for a time and flight details if you rely on travelers to ring in order to release the car, or perhaps the guy on the desk should take some ownership that it was simply an error rather than blame the customer and the car should have been dispatched as per the booking time. Meant I had to wait an additional 20 minutes and no apology was given.”

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Posted 2 months ago

“excellent service from start to finish and the chaps at the airport were brilliant :)”

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Posted 2 months ago

“Easy! Nice staff.”

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Posted 2 months ago

“Easy to find. Drop off and Pick-up with ease. Shuttle bus came on time.”

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Posted 2 months ago

Purple Parking is rated 4.5 based on 1,532 reviews