Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.46

4.5 Rating 813 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 813 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 5 star review on 17th February 2025

I'm An Ethnic Called Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great job. Car park didn’t pick up our reg but an easy call on helpline on exit & all was sorted.”

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Posted 3 days ago

“Every thing was very easy from parking the car getting to the airport then picking the car up very very good”

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Posted 3 days ago

“Everything was very easy and I knew my car was safe”

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Posted 3 days ago

“When booking online the website specifically stated that we would keep our keys, upon arriving to the car park this was not the case, had i had known i would have booked regular long stay parking, and the fact that I had a flight to catch i did not have time to argue this or arrange alternatives so was forced to leave my keys with the staff, no member of staff is willing to walk around the car with you at drop to inspect any damages at drop off and pick up so had my car been damaged it would have been hear say, more hassle than it's worth for only a £6 saving from the airports own parking”

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Posted 3 days ago

“Yes, good.”

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Posted 3 days ago

“Organised. Simple friendly staff.”

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Posted 3 days ago

“Parking wise it was ok, friendly staff etc. Annoyingly the bus took so long to leave and then to travel to the departures that I missed my check in and had to get a later flight.”

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Posted 3 days ago

“It worked OK for us ie it did what it said on the tin no more no less”

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Posted 4 days ago

“Efficient, easy process. Add about 30 mins to your travel time with parking, checking inn and transport.”

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Posted 4 days ago

“I use all the time the Heathrow airport and I always had a good experience with them. The only downside is the codes that you advertise, as when you book, there is no real difference in price compared without the code.”

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Posted 4 days ago

“Good parking, only complaint when being collected from terminal 3 you have to go all the way out to terminal 5 to collect other people, which takes ages to get back to car park, surely it should be done the opposite way around.”

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Posted 4 days ago

“All very good, I made a mistake and booked twice, no hassle, money refunded, very good service Jeff”

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Posted 4 days ago

“This is not what I expected from a "meet and greet". First of all I never received any communication by email about where to go or what to expect. I had to find my own way to the second floor of the orange car park - nobody was waiting outside the departures drop off point as I would have expected. There are a bunch of guys waiting around in the car park, it's not clear if they are purple parking and the signage is really bad. On pick up the car was not waiting for us even though I called as instructed after collecting my bags. When the car arrived it was wet and dirty which meant it had been parked outside / non roofed area, which I didn't appreciate since it had been cleaned the day before we left. All in all a poor experience and I won't be booking purple parking again.”

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Posted 4 days ago

“Very easy and reliable service - use them every year.”

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Posted 4 days ago

“Easy to book. Very good all round. Apart from the cost,otherwise 5*.”

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Posted 4 days ago

“Service very good. Staff helpful Booking online was very easy. Would have given 5* but feel cost is a little to expensive”

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Posted 4 days ago

“Very simple booking process. Everything went smoothly from arriving at the airport to collecting my car on my return excellent meet and greet service by Manchester Airport. Would definitely consider using the service in the future.”

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Posted 4 days ago

“I had no problems in the past ,but when I got into my car at 00.20 it stunk of smoke and my radio station had been all changed , so makes me think the person that moved had been in the car a lot longer than I by anticipated , I don’t smoke so you can see how livid I was”

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Posted 4 days ago

“Convenient option to drop off at Newcastle terminal. Car park signage in and to terminal were terrible. Otherwise great.”

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Posted 4 days ago

“All went according to plan!”

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Posted 4 days ago

Purple Parking is rated 4.5 based on 813 reviews