Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.46

4.5 Rating 1,419 Reviews

86 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,419 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 5 star review on 16th April 2025

Keith Strachan

Purple Parking 1 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Welcome was warm and professional. The service worked very well, car was safe and secure. Good service!”

Helpful Report

Posted 2 weeks ago

“Quick and easy to drop car off. I was surprised I had to wait at least 20 mins before car was returned. I paid £34 for a Valet car wash whilst I was away which I was a bit disappointed with once I got in my car and noticed several areas had not been cleaned. I had left a few £1 coins in the car which I half expected to be gone when I collected my car but to my surprise nothing was taken. Thank you :)”

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Posted 2 weeks ago

“Easy and safe and secure parking. professional customer service. Very close proximity to Birmingham Airport. Highly recommended.”

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Posted 2 weeks ago

“All good just cars parked not in bays correctly was very tight to get out from my car. But everything else very good. Happy”

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Posted 2 weeks ago

“Excellent facilities however has to wait a long time for the return bus”

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Posted 2 weeks ago

“Expected to see signage at Long Stay car park @ Stansted Airport which caused a bit of confusion. Queued for 45 mins in cold waiting with about 100 others for Long Stay return bus. Numerous other buses to Mid term and Car hire operated. When bus finally arrived people charged to board causing havoc.”

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Posted 2 weeks ago

“Easy to book, easy to use.”

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Posted 2 weeks ago

“Very easy, convenient and at reasonable cost”

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Posted 2 weeks ago

“I was happy that they were open 24/7, but the Buses should run.24 hours”

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Posted 2 weeks ago

“Easy to book, easy to park. Very satisfied”

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Posted 2 weeks ago

“Good service at great price”

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Posted 2 weeks ago

“Easy to book. Paperwork straightforward. Easy to check in at car park. Just feel the prices are a little steep.”

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Posted 2 weeks ago

“happy with the service, staff need to be aware and give precise location of the vehicle, other than that service was great”

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Posted 2 weeks ago

“It was my first time using purple parking and I was pleased with the professionalism of staff. And the efficiency. I highly recommend and I will use them again. Thank you.”

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Posted 2 weeks ago

“Great service, but a slow transfer to T2 Heathrow when I arrived, luckily I had allowed time, but a 15 minute wait for the minibus, followed by drop-off and pick-up at T3 first really slowed this down.”

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Posted 3 weeks ago

“Everything fine as usual but the pick up bus was overcrowded and parents with children in buggies standing in the isles amongst unrestrained luggage.”

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Posted 3 weeks ago

“Efficient friendly service”

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Posted 3 weeks ago

“Car on return 2 weeks later was in good condition although we had to await collection as it was in the 'holding section'. This delayed our departure time unfortunately.”

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Posted 3 weeks ago

“Smooth access to everything!”

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Posted 3 weeks ago

“We use this service often, very good. Unfortunately this time, due to the closure of Heathrow Airport on 21st March 2025, there was some confusion about when we returned on an alternative flight. Our airline changed the date twice and although we updated Purple Parking both times and called on landing at Heathrow, the car was not at the airport when we arrived. Other than that, I would have given a 5/5”

Helpful Report

Posted 3 weeks ago

Purple Parking is rated 4.5 based on 1,419 reviews