Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.46

4.5 Rating 1,488 Reviews

86 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,488 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

Write Your review

Tell us how Purple Parking made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Purple Parking 1 star review on 25th April 2025

Richard Lewis

Purple Parking 5 star review on 16th April 2025

Keith Strachan

Purple Parking 1 star review on 14th April 2025

Anonymous

Purple Parking 1 star review on 10th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues just drove in and drove out again 4 days later”

Helpful Report

Posted 1 month ago

“Was easy to book, easy to drop off, had to wait about 15-20 mins for the shuttle back, but that it what was advertised plus it was a Sunday. Overall very good”

Helpful Report

Posted 1 month ago

“good value for money. arrived to collect car day after Heathrow had been shut down. Car was still in holding area but was delivered to reception in 5 minutes.”

Helpful Report

Posted 1 month ago

“A very dependable and easy to use airport parking service that we have used for decades. Keep up the good work.”

Helpful Report

Posted 1 month ago

“It was so easy and such a smooth transition. I would definitely use Purple Parking again.”

Helpful Report

Posted 1 month ago

“All as expected”

Helpful Report

Posted 1 month ago

“We use this service often, very good. Unfortunately this time, due to the closure of Heathrow Airport on 21st March 2025, there was some confusion about when we returned on an alternative flight. Our airline changed the date twice and although we updated Purple Parking both times and called on landing at Heathrow, the car was not at the airport when we arrived. Other than that, I would have given a 5/5”

Helpful Report

Posted 1 month ago

“Easy handover and collection.”

Helpful Report

Posted 1 month ago

“Easy process at drop off and return. Will use again and would recommend to others.”

Helpful Report

Posted 1 month ago

“Reasonable price, clear directions, availability of parking spaces, good bus service to and from the terminal.”

Helpful Report

Posted 1 month ago

“Cheap, easy and a great service!!”

Helpful Report

Posted 1 month ago

“Good efficient service, especially considering the turmoil caused due the shut down at LHR as the result of a full scale power outage. One minor complaint and it relates to poor signage / direction at T 5. Carpark Level 4. On leaving the lift the only sign says go the collection desk at Zone ‘A’. But no arrow at indicate which direction Zone A was , hence a very frustrating long walk which after a long haul flight was not appreciated. On making enquiries; no seem to know the existence of Zone ‘A’ ……. Perhaps an obsolete sign which needs replacing.As I say a minor point, but worth considering please.”

Helpful Report

Posted 1 month ago

“Good check-in. On return ambiguous car location information (0/cj18). Turned out car was in bay 0 which was unidentifiable in the dark. Car was hidden behind larger car. Staff treated me as an idiot. Will probably avoid this car park in future.”

Helpful Report

Posted 1 month ago

“Very quick and efficient check in and pick up. Reasonable price. However long wait for the pick up bus, and then went on to terminal 5!! Just what we don’t need after a 14,hour flight. Extra buses on asap please!! Bus very crowded not enough room for all the luggage.”

Helpful Report

Posted 1 month ago

“Very efficient as always and not far to the airport on regular shuttle buses . However shop around as on airport long stay is sometimes cheaper.”

Helpful Report

Posted 1 month ago

“Easy website to use and book. Everything went smoothly on arrival and departure. Regular buses at 15 minute intervals. Good value compared to designated Airport car parks.”

Helpful Report

Posted 1 month ago

“Very efficient system. Easy checkin, straight to airport on shuttle. All very smooth.”

Helpful Report

Posted 1 month ago

“The service was super and timely. You do not have to wait for your car. Just call them when you're at the baggage reclaim and by the time you arrive at level 4 your car will be waiting for you to drive. I will recommend their services to anyone who may need Marple Meet and Greet services at any airport.”

Helpful Report

Posted 1 month ago

“Hotel and a week's parking near Heathrow, were good value and just as advertised. Worked well.”

Helpful Report

Posted 1 month ago

“Outbound was seamless - parking was easy and the bus to Terminal 3 very quick. Coming back in the late evening, I was surprised that the bus stopped off to pick up passengers both at Terminal 2 (expected) and then drove all the way to Terminal 5 to pick up some more. My expectation was that the bus would go straight to the parking after Terminal 2 as had happened outbound. This detour to Terminal 5, to pick up 2 passengers, added at least 30 minutes to the journey, which was very annoying at 11pm.”

Helpful Report

Posted 1 month ago

Purple Parking is rated 4.5 based on 1,488 reviews