Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.46

4.5 Rating 1,392 Reviews

86 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,392 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 5 star review on 16th April 2025

Keith Strachan

Purple Parking 1 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick booking in and out. Buses to and from terminal good”

Helpful Report

Posted 1 week ago

“PLEASE do not reverse park my car in to the bay. I need to load luggage in to my vehicle and therefore require access to the boot.”

Helpful Report

Posted 1 week ago

“We dropped our car off with no problem, very happy with that but upon our return, 4 days later, we had to wait 30 minutes for our pick up along with one other couple. After calling the office to find out where our bus was we were advised that our bus would be along any minute?”

Helpful Report

Posted 1 week ago

“Had to fly home early due to family member passing away suddenly. The staff at meet & greet Newcastle were very helpful & professionals at all times. Drove my car round to me & helped with my luggage. Always a pleasure to park there”

Helpful Report

Posted 1 week ago

“Office staff were great, however on return my car had been parked & recorded in the wrong location. Had to walk around in the freezing cold at midnight, trying to find where my car was as the person who returned it to the meet & greet area had written the wrong location. Wife & young child were not amused!”

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Posted 1 week ago

“Very good. Easy to find and no wait at all for the bus”

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Posted 1 week ago

“Good service and well organised .hassle free before flight”

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Posted 1 week ago

“Very friendly and helpful staff. We were little late and had a flat tyre upon arrival, staff come and helped us straight away. Definitely recommended”

Helpful Report

Posted 1 week ago

“This review is about the Silver Zone Parking at Bristol Airport. They lost our car and had to spend time finding it as the person putting the car into a spot had failed to fill in the parking space. It was found eventually but a PITA waiting for them to find it. Purple Parking acted as the booking agent - but the review is about Silver Zone Parking at Bristol Airport”

Helpful Report

Posted 1 week ago

“Our vehicle was already and waiting on our arrival.”

Helpful Report

Posted 1 week ago

“when I entered my email the site gave me my reg because I have used them before. I made my booking quickly as I was confident with them. However when I got to the carpark I was charged an extra £25 per day because I have a small van and in the words of one of the guys behind the counter ''just charge it to the job'' Sadly will not be using them again”

Helpful Report

Posted 1 week ago

“Excellent service from online booking, vehicle drop off, security of vehicle in site, bus transfer, and departure”

Helpful Report

Posted 1 week ago

“Great service but car come back dirty and lack of signage on drop off meant I got a £40 from airport from driving through”

Helpful Report

Posted 1 week ago

“Dent in my passenger side wing”

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Posted 1 week ago

“Everything went smoothly - no problems. Will use this company again.”

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Posted 1 week ago

“Great no problems and cheap”

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Posted 1 week ago

“Once again we were very happy wit the service from Purple Parking. We find it very convenient and easy to use.”

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Posted 1 week ago

“Good combination of hotel stay (Tribe - easily accessible from terminal 2 ) and Jet Parks 3. Bus transfers to and from the car park worked well, and plenty of parking available if you drive towards the back of the parking lot and choose a spot close to one of the many bus stops.”

Helpful Report

Posted 1 week ago

“The labeling wasn’t clear on what floor to go to so I went to floor one where it said meet and greet and I got charged 19.50 for going to the wrong floor, the guys on the desk were rude - I will not be using again”

Helpful Report

Posted 1 week ago

“I have parked there twice before... No problems with my vehicle. This time got told my peugeot was a commercial vehicle.. it's not a van, it's a people carrier.. my road tax and insurance is Not commercial.. Manager wouldn't have it and was hiding in the back of the office and wouldn't come out. Got charge an extra £70 The car is an ex mobility car that I bought off mobility and I am disabled. Warning , if you are disabled , this company discriminates against you!!!..”

Helpful Report

Posted 1 week ago

Purple Parking is rated 4.5 based on 1,392 reviews