Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.46

4.5 Rating 814 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 814 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 5 star review on 17th February 2025

I'm An Ethnic Called Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking system wasn't clear thought I'd made a mistake when I hadn't tried to start again ... got refund and booked again .. then email said 10.00 of refund was to be voucher for future purchase ... very petty will never use again”

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Posted 1 week ago

“Very efficient from dropping off to collection. Bus waiting time at terminal was the minimum which was very satisfying.”

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Posted 1 week ago

“All went really well”

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Posted 1 week ago

“Everything went to plan! Always use Purple Parking! However, it would be good to know when you enter the T2W multi-storey (Manchester Airport) which is the first floor to have spaces.”

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Posted 1 week ago

“Arrival was nice and easy but imagine my panic on departure when the automatic plate recognition didn't work and the ticket machine said £218 was due! Fortunately, quickly rectified when pressing the intercom and giving our details. But not the smoothest departure. 🙂”

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Posted 1 week ago

“Good price and excellent service”

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Posted 1 week ago

“Drop off easy, bus waiting,and return journey and key collection just as easy. Would I use them again YES already booked for March.”

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Posted 2 weeks ago

“Fast and easy key drop process. Fairly short wait for bus both directions. Key pickup straightforward. Low cost.”

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Posted 2 weeks ago

“Very convenient for the docks, just a short walk. The process was swift & efficient with good communication beforehand. Good value. Would definitely recommend.”

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Posted 2 weeks ago

“Good directions, not quite a 4 minute walk to the airport, but fine for the price.”

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Posted 2 weeks ago

“The service, the staff, the bus driver and the experience were all good. However, the extra £60 we had to pay on arrival for our outbound flight for our ‘commercial vehicle’ which is a pick-up truck was a surprise. There was no mention of the extra cost when I was booking online. The extra should have been highlighted up front online – and not only in the terms and conditions (as was pointed out at reception). Furthermore the categorisation of a pick-up truck as a commercial vehicle was unexpected, I have not had to pay extra in other parking facilities at Gatwick.”

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Posted 2 weeks ago

“Transfer times to LHR T5 were so long after waiting for the bus that I was getting nervous about my flight and had no time to shop or eat. On the way back I got a taxi back to save time and spent the money I had saved by choosing the cheaper Purple Parking option on the cab ride. Drop off and pick up were both efficient and corteous but I won't be using this service again, I'll pay a little extra for something more convenient.”

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Posted 2 weeks ago

“great service as always. simple and easy from booking to collection”

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Posted 2 weeks ago

“The transfer buses were timely. The return bus from Heathrow terminals 2 & 5 was dangerously overloaded”

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Posted 2 weeks ago

“Easy to use booking site on line, location located with ease. Only downside was you need to remember which shuttle bus stop you get on at due to the size of the complex. Will use again when flying from Manchester”

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Posted 2 weeks ago

“Always a great service. Peace of mind when leaving our car. So convenient to drive to the airport rather than relying on taxis or public transport.”

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Posted 2 weeks ago

“Really easy to use. They couldn’t find my booking however extremely helpful on the desk sorted it within minutes and picking up the car was just as easy”

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Posted 2 weeks ago

“Very happy”

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Posted 2 weeks ago

“It was fine thank you”

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Posted 2 weeks ago

“Great service stayed late for drop off having booked late and been let down by another provider Use Purple parking every time I will !”

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Posted 2 weeks ago

Purple Parking is rated 4.5 based on 814 reviews