Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.45

4.5 Rating 818 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 818 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 5 star review on 17th February 2025

I'm An Ethnic Called Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and at a competitive price. Pick up of the car easy and also only a few yards from the terminal.”

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Posted 3 weeks ago

“Really easy to use service, great communication and did exactly as it said! Swift drop off/collection”

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Posted 3 weeks ago

“The stay and park at the Cambridge went very well. Comfortable room and efficient transfers to and from South terminal. Small criticism is that the menu for the meal on the night before flying was limited.”

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Posted 3 weeks ago

“DIDNT KNOW I HAD MADE THE BOOKING DID FINISH THE BOOKING”

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Posted 3 weeks ago

“As a new Blue Badge holder, this parking system was great. The staff were very helpful and the Office location was very near the Stansted Terminal entrance.”

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Posted 3 weeks ago

“Great service and very convenient”

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Posted 3 weeks ago

“Brilliant service!! I will use it again.”

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Posted 3 weeks ago

“Very efficient check-in and pick-up. The only criticism is that whoever move my car after check-in must be very short in terms of height - AND FAILED TO RETURN THE DRIVER'S SEAT TO ITS ORIGINAL POSITION. I COULDN'T GET IN!!!! I had occasion to amend my details after initial booking (change of vehicle) and this was very easily expedited.”

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Posted 3 weeks ago

“Easy to book, easy to amend a date mistake I made and great service at the airport. Thank you”

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Posted 3 weeks ago

“Driver was speeding and was driving dangerously. I felt very unsafe.”

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Posted 3 weeks ago

“Purple Parking were brilliant. We had a slow puncture on the M4 heading to Heathrow Terminal 5. We had to keep stopping to pump it up. When we arrived at Heathrow Valet parking we explained the situation to the man in charge and he said not to worry. He gave us a card with Purple Parking telephone number on it and we managed to find a mobile tyre company who liaised with Purple Parking to sort out the tyre before we got home. The car was fixed and waiting for us when we returned. Full marks to Purple Parking for helping us out at a stressful time.”

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Posted 3 weeks ago

“Easy to book, great parking and very helpful staff.”

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Posted 3 weeks ago

“Great,thank you”

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Posted 3 weeks ago

“Friendly helpful staff. Easy smooth check in. Shuttle ride turned up without hardly wait and my car was easy to find on my return. Location is good and easy. I would def use this company again .. very efficient and spot on”

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Posted 3 weeks ago

“Arranged for the M&G at Manchester Airport. On arrival unfortunately the access barriers were broken, we were directed to an alternative airport parking at Terminal 2. All went relatively smoothly from there. If I’m honest it was an upgrade and what we had originally paid for.”

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Posted 3 weeks ago

“Never got to use the parking due to cancelled flight, contacted actual company proving parking who said contact you , which I did and heard nothing back. Will only use company direct in future.”

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Posted 3 weeks ago

“As we were denied being able to fly due to passport validity we had to return immediately to the car park and go home. The driver of the return transfer was sympathetic and hoped we'd be able to rearrange with a credit note. The staff at the car park were helpful and we soon had our car back. But once home and trying to reorganise parking for a new departure date there was no refund or credit voucher and we had to cancel the booking and rebook for new dates even though the return date was going to be the same. Disappointing.”

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Posted 3 weeks ago

“All very convenient and efficient. Didn’t even need to phone after landing. The car was just parked close by and ready to go.”

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Posted 3 weeks ago

“It is always convenient to be able to pick up our car at level 4 T2 but yet again we had a longer wait than we are used to, we phoned immediately our bags arrived and made our way quite slowly to level 4 and we’re challenged aggressively - had we phoned to let them know we were on our way, the wait was around 20 mins and I don’t think the guys have truly appreciated that many of us can see where our cars are on a App….. why can’t they have our car ready to go as was the previous service - I pay a premium- maybe next time just pay to park at the terminal?”

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Posted 3 weeks ago

“Very straight forward booking process and efficient service at drop off and collection. Will definitely use again.”

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Posted 3 weeks ago

Purple Parking is rated 4.5 based on 818 reviews