Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.46

4.5 Rating 1,472 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,472 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 5 star review on 16th April 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they were pleasant tp deal with and the car was there when i got back”

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Posted 3 months ago

“Very good apart from the drivers carmat was very muddy. Who ever parked the car must have had muddy boots”

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Posted 3 months ago

“Quick efficient at a fair price!”

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Posted 3 months ago

“- Reasonable Prices thanks to occasional special offers and discounts for regular customers - friendly service Room for improvement: Registration scanners at the JetPark entrances should be updated to enable them to read EU numberplates. Despite BREXIT, there are still many EU citizens living and working in this country, contributing to its economy. It's a bit discriminating that our car registrations cannot be registered by your scanning system at the car park entrances. The token that gets issued at the entrance instead helps, of course, but that procedure always delays the entrance to the car park considerably - and sometimes those minutes can be vital to catch an earlier shuttle bus and, eventually, be at the airport in time to catch a plane.”

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Posted 3 months ago

“Easy but adds some time to journey.”

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Posted 3 months ago

“No video or photo of milage was taken when my car was dropped off as promised. But drop off and pickup was very good.”

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Posted 3 months ago

“great service from arrival to departing the car park”

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Posted 4 months ago

“Straightforward and easy to use. Was more money than I intended to pay, hence 4 *”

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Posted 4 months ago

“So much simpler than previous years... Arrival : park the car, hand over the keys, get on the bus, check in.... (so fast) On return : some hurdles to overcome..... a) try and find bus stop No 22 (@ T3 (LHR))... not obvious as the No 22 sign is hidden within the bus stop itself and not externally so you can only see the bus stop when you are actually there!. Yes there are pointers to No 22 but they implied the stop was to the south, so wasted 15 mins trying to find the stop and missed a bus as a consequence. However, having seen the disappearing PP bus, that led us to the correct stop and from that point all OK.... apart from b) the elongated route via the other terminals and the long way round to the Bath Road PP area. Once at PP depot arrival the car pick up was just so quick. So apart from the signage (and maybe a simple map to find the No 22 bus stop) it was such an efficient service to use; very slick”

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Posted 4 months ago

“Very efficient. Thank you.”

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Posted 4 months ago

“Dropping off the car was easy with a quick and smooth transfer to the terminal. Bit of a wait in the cold for the bus on return which was very crowded and seemed to take a very circuitous route back to the car pick up point. Pick up of car itself was quick and easy.”

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Posted 4 months ago

“Was easy to find on my sat nav, smooth drop off, buses were regular, car was waiting for us when we arrived back, very pleased with service, would book again.”

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Posted 4 months ago

“Very handy but prices have increased so more expensive than the others even with the ‘75% discount’ via mail sent every other week! Less buses mean you wait longer get as well.”

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Posted 4 months ago

“quick and professional service”

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Posted 4 months ago

“Great as usual”

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Posted 4 months ago

“It was all very well organised and easy to use”

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Posted 4 months ago

“Near to airport and a very competitive price.”

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Posted 4 months ago

“Helpful staff, effective efficient process, a definite recommend.”

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Posted 4 months ago

“Made the start to the holiday easy no issues straight in and straight back Friendly staff Happy to use again”

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Posted 4 months ago

“The price was very good”

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Posted 4 months ago

Purple Parking is rated 4.5 based on 1,472 reviews